Sales Operation Coordinator

Company Description PRESTO Middle East is a leading French manufacturer of water-saving sanitaryware solutions across the MENA region, serving public and commercial buildings such as schools, hospitals, malls, airports, and government facilities. Building on nearly a century of innovation and French engineering, the company delivers sustainable, hygienic, and durable products including sensor taps, self-closing systems, anti-vandal solutions, healthcare-compliant fixtures, and laboratory-grade equipment. PRESTO holds exclusive patents in self-closing mechanisms and has over 48 years of expertise in electronic sensor technology, achieving proven water savings of up to 90%. Operating in the Middle East since 2014 and based in Dubai, the company offers specialized regional knowledge and support to its customers.Role Description The Sales Operation Coordinator is a full-time, on-site role based in Dubai, responsible for supporting day-to-day sales activities and ensuring efficient sales processes. This role coordinates quotations, prepares proposals, updates sales records, and maintains accurate customer and opportunity data in CRM or internal systems. The Sales Operation Coordinator collaborates with the sales and specifications team to track orders, follow up on leads, manage documentation, and ensure timely responses to customer inquiries. The role involves generating reports, monitoring pipeline and performance metrics, and assisting with scheduling meetings and logistics for client visits and presentations. The coordinator also liaises with internal departments such as logistics, finance, and technical teams to help ensure smooth order fulfillment and high standards of customer service.QualificationsCandidates should possess strong interpersonal skills and customer service capabilities to build and maintain positive relationships with clients and internal stakeholders.Candidates should possess effective communication skills, both written and verbal, to prepare clear documentation, reports, and customer correspondence.Candidates should possess foundational sales and sales operations skills to manage pipelines, support order processing, and assist in achieving sales targets.Candidates should possess proficiency with CRM tools, spreadsheets, and standard office software to maintain accurate records and generate reports.Relevant experience in sales coordination, administration, or customer support within B2B or technical product environments is beneficial.Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced, on-site setting are required.French and English language required.A diploma or bachelor’s degree in business, marketing, or a related field is preferred.Familiarity with construction, sanitaryware, building services, or related industries in the Middle East is an advantage.