SAP S/4HANA SD & CRM Lead Consultant

Job PurposeWe are seeking an experienced SAP S/4HANA SD & CRM Lead Consultant to lead SAP Sales & Distribution initiatives, drive business transformation programs, and manage end-to-end Order-to-Cash (OTC) processes. The role involves solution design, implementation, integration, support, and continuous process optimization across the SAP landscape.

Key Responsibilities

Lead requirement gathering, fit-gap analysis, solution design, and implementation of SAP S/4HANA SD & CRM solutions.Configure and support end-to-end OTC processes including Quotations, Sales Orders, Deliveries, Billing, Returns, Pricing, Rebates, and Settlement Management.Manage FSCM Credit Management, Customer Master Data, Business Partners, Customer Hierarchies, and Partner Functions.Drive integration with SAP MM, FI/CO, PP, WM/EWM, CRM, and third-party applications.Support EDI, IDocs, APIs, middleware, e-commerce, and customer portal integrations.Prepare functional specifications and coordinate with technical teams for enhancements and developments.Lead data migration, validation, reconciliation, testing, cutover, go-live, and hypercare activities.Provide L2/L3 support, incident resolution, and SLA compliance monitoring.Partner with business stakeholders to identify process improvements, automation opportunities, and SAP best practices.Lead SAP transformation and enhancement projects using SAP Activate methodology.Manage project timelines, vendors, risks, budgets, and deliverables.Conduct user training, change management, and knowledge transfer sessions.Ensure compliance with SAP governance, audit requirements, GRC controls, and release management processes.Qualifications & Experience: 12+ years of experience in SAP SD with strong SAP S/4HANA expertise.Hands-on experience in SAP SD, SAP CRM, OTC, Pricing, Rebates, FSCM Credit Management, and Returns Management.Proven experience in at least 2-3 end-to-end SAP S/4HANA implementations.Strong integration experience across MM, FI/CO, PP, WM/EWM, EDI, APIs, and middleware platforms.Experience leading SAP transformation, enhancement, and support projects.Strong stakeholder management, business partnering, and leadership skills.Experience with SAP Activate methodology, cutover, go-live, and hypercare support.SAP SD or SAP S/4HANA Sales certification preferred.Preferred Industry Background : FMCG, Manufacturing, Distribution, Beverage, or Consumer Goods industries.