Science Communicator Lead

JOB PURPOSE:Lead the day-to-day delivery of informal learning experiences, including science shows, workshops, demonstrations, outreach activations, and in-gallery interpretation and guided visits to a full range of audience groups (families, school groups, youth, and VIPs).The role ensures high-quality audience engagement, scientific accuracy and research, and consistent delivery standards while coaching and supervising new science communicators. The role demands strong facilitation and train-the-trainer skills to deliver science communication training to volunteers, visitor experience officers, educators, and new science communicators, etc., and the capacity to apply interactive engagement strategies to meet the different learning styles in each audience group. The Science Communicator Lead bridges research, program design, program development, and live delivery to ensure impactful, safe, and engaging informal learning and educational experiences for all audience groups. The role requires capacity to experiment and test new engagement approaches and lead the evoluntion of science communication to ensure ILM's content communication approach is unique. KEY RESPONSIBILITIES & ACCOUNTABILITIES:1. Live Program Delivery LeadershipLead the execution of science shows, demonstrations, workshops, and outreach activities.Ensure delivery aligns with approved content and learning objectives.Adapt delivery style based on age group and audience type.Co-develop science communication scripts and narratives Maintain safety and operational compliance during demonstrations.2. Health, Safety & Risk ManagementConduct risk assessments for science demonstrations, workshops, and live shows.Ensure compliance with ILM's Health & Safety and Environmental (HSE) standards and operational protocols.Identify potential hazards related to equipment, chemicals, props, and audience interaction.Implement mitigation measures and brief team members prior to program delivery.Escalate safety concerns and incidents in accordance with internal procedures.3. Team Supervision, Coaching, Training & Volunteer OversightSupervise science communicators during live delivery.Provide real-time feedback and structured coaching.Coach and support volunteers and outsourced part-time educators (PTEs) to ensure consistent delivery standards.Co-deliver Train the Trainer content to different audience groups Support onboarding and training of new communicators and volunteers.Monitor performance and escalate development needs to the Head of Science Communication.4. Scientific Integrity & Engagement QualityEnsure scientific accuracy in all explanations and demonstrations.Translate complex STREAM concepts into accessible language.Maintain high engagement and interaction levels with diverse audiences.Model best practices in facilitation, safety, and stage presence.5. Cross-Functional SupportCoordinate with the Program Development Unit on content updates and program testing.Participate in co-creation sessions and pilot runs.Contribute to concept ideation and actively propose new subjects or engagement approachesSupport Exhibits, Creative Content, and Resources, and Experience teams when needed for gallery-based interpretation or creative content ideation.6. Operational ReadinessEnsure materials and equipment are prepared before delivery (in coordination with lab officers).Conduct show rehearsals and technical checks.Report operational, safety, or quality issues promptly.QUALIFICATIONS, EXPERIENCE & SKILLS:Bachelor’s degree in science, science communication, education, or a related STEAM field.3–5 years of experience in science communication, informal learning delivery, educational facilitation, or public engagement roles within science centers, museums, or educational environments.Strong public speaking and stage presenceAudience engagement techniquesScientific interpretation and simplificationCoaching and mentoring skillsDemonstration safety awarenessAdaptability and quick thinking