SENIOR COMMERCIAL MANAGER -AIR PARTNERS

SENIOR COMMERCIAL MANAGER AIR PARTNERS | ASIAThis candidate be located in Hong Kong or SingaporeTravel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous long-awaited bucket list trip or that overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.We’re hiring right now for a Senior Commercial Manager for #Travelport on LinkedIn and hear from our amazing team.How you’ll make an impact:This person will own the relationships with some of our most important airline partners across Asia. Many of these airlines are leading the change in distribution – both commercially and technically – and you will be at the forefront of a changing industry. You will build strong, meaningful relationships with these partners and will be there to help the Travelport agency and operator teams navigate this change.This role sits within our Regional Airline team who between us own the relationships with our airlines Asia PacificYour role in action:Reports to the Commercial Director within the region, as part of the regional airline teamResponsibility for the revenue and yield performance of a defined portfolio of Regional AirlinesResponsibility for the day-to-day management of a portfolio of airlinesPrimary point of contact for the Airline, represents the organization to the customer and the customer to the organizationOwns and delivers an Enterprise view of the Airline, ensuring engagement of all Travelport products and services to fully meet and exceed customer needsCreates, implements, measures, and reviews a strategic and operational plan that drives the achievement of business goals within their portfolioMaintains excellent relationships with key, high ranking individuals within their customersLangley based with regional travel (c. 25%)Develop significant strategic partnerships with assigned Airlines to drive commercial advantage for Travelport in distribution, access rate and commercial positioningContribute to key commercial negotiations – relating to EDIFACT and/or NDC contracts and/or contract changesRepresent and implement the Travelport NDC strategyPromote the airline(s) in internal and agency forums to support the airline NDC go-to-market strategyIdentifies customer needs, then matches those needs to Travelport solutions that enhance Travelport's value proposition and revenue growth through upselling and cross sellingEnsure that the requirements of the airline(s) are captured in key internal forumsResponsible for expanding and retaining the account while ensuring ongoing excellent customer serviceMaintains complete and up to date Account Development Plans as necessary, achieving buy-in for plans with the customer and utilising SEISMICEffectively engages and leverages resources as required, in addition to building co-operative and effective relationships with internal teams, primarily with the relevant Agency colleagues across all regions/streams as necessaryInitiate, gather data, interpret and make recommendations for business cases in order to deliver sustainable growth in line with the corporate planEnhancing participation with a target of the highest level of functionalityWork with internal teams to ensure that appropriate NDC functionality is deliveredDirect ongoing rates and terms within numerous contract negotiations undertaken by the team - ensure adherence to dealing principles, guidelines and systemsAchieves forecast accuracy in line with + or - 15%Understand current pricing methodology and its impact on yield, and be able to communicate itMaintain understanding of industry, governmental and regulatory issues that can impact our business in the territoryEnsure that effective reporting is completed using CRM, enabling the tracking of performance, opportunities, and delivery against targetsProficient in CRM navigation, ensuring it is always up to date and accurate - prepare regular pipeline reports and analyses of new business achievements, opportunities, and planned activitiesKeep the SMO and Operators fully appraised of airline activities and current negotiations, and their potential impact on the market. Build strong relationships with key members of the Travelport agency team and work together to achieve the account objectivesWhat The Role Doesn’t DoDeal with Operational issuesInternal admin and follow-upHigh Level KPI’sRevenue and YieldAccount Development PlanRegular QBR / CBRProduct Cross-SellRenewal (individually tailored to each portfolio to account for variances)NPS / Customer satisfactionUnderstanding of the defined portfolioQuality, breadth and depth of relationshipStrategic sellingWhat we look for/who would prosper in this role?Are always ready to give it your all and deliver high quality work.Are excited to use your creativity and innovative thinking to try new things.Desire to exceed targets and drive business growth.Take responsibility and own your work.Are courageous and ambitious to challenge what’s been done before.As we evolve and grow as a business, so will you.Offer: based salary + bonus plan.You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what’s been done before, and be bold to win!Interested? We’d love for you to get in touch!**Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills & experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there.