Senior Developer, Microsoft Dynamics 365 CRM

DescriptionGSS Tech Group is hiring a Senior Developer, Microsoft Dynamics 365 CRM, for a leading government financial institution in Abu Dhabi. You will design, build and maintain Dynamics 365 CRM solutions that support critical customer service and complaint management processes in a highly regulated environment.This is a hands on senior role. You will write code daily, lead the technical design of CRM solutions, and guide junior developers.Key ResponsibilitiesLead the design, configuration, customization and implementation of Dynamics 365 CRM solutions aligned with business requirementsDevelop, test and deploy custom solutions using C#/.NET plugins, custom workflow activities, JavaScript and the Dynamics 365 SDK, covering both server side and client side developmentBuild forms, views, dashboards, business rules, workflows and business process flows to automate processes and improve user experienceIntegrate Dynamics 365 with enterprise systems using REST/SOAP APIs, web services, Azure Logic Apps, Azure Functions and Azure Service BusLead solution architecture for CRM projects in line with enterprise architecture standardsConfigure security roles, business unit hierarchies and data management, and tune system performanceSupport system upgrades, patching and migration activitiesConduct code reviews, manage version control and enforce development standardsPrepare technical documentation, including solution designs, system documentation and release notesMentor junior team members and work closely with business analysts, functional teams, project managers and Microsoft partnersRequirementsBachelor's degree in Computer Science, Information Technology, Software Engineering or a related fieldMinimum 5 to 7 years of hands on experience with Microsoft Dynamics 365 CRM / Customer Engagement (online and/or on premises)Proven experience delivering at least one full lifecycle Dynamics 365 CRM implementationStrong proficiency in C#/.NET, JavaScript and Visual Studio, including plugin development and the Dynamics 365 SDKHands on experience with Azure Logic Apps, Azure Functions, Azure Service Bus and Azure DevOpsStrong knowledge of REST/SOAP APIs, web services and enterprise integration patternsProficiency in SQL Server, T-SQL and database designExperience with Git/Azure DevOps, CI/CD pipelines and release managementKnowledge of Agile/Scrum and ITILMicrosoft Certified: Dynamics 365 Functional Consultant Associate, Dynamics 365 Application Developer Associate or Power Platform Developer Associate (PL-400), or equivalentExperience in banking, financial services or a government or regulatory environment is strongly preferredExperience with Power Platform (Power Apps, Power Automate, Power BI) is an advantageExcellent written and spoken EnglishPlease note: this role is for Dynamics 365 CRM / Customer Engagement only. Profiles focused on Dynamics 365 Finance & Operations, AX or Business Central will not be considered.BenefitsOpportunity to work on a high profile CRM platform for a leading government financial institutionCompetitive monthly compensationUAE employment visa and medical insuranceLong term engagement with growth opportunities through GSS Tech Group