Senior Manager, Audio Visual, SNFL
The New York Public Library · New York, NY
Tailor my CV for this job — freeApplication Deadline: 30 October 2026
This library is a vital hub for library patrons in and around the City of New York and serves as a bridge between our neighborhood libraries and in-depth research library collections.Reporting to the Assistant Director, this position is responsible for managing audio/visual production and technological needs for a range of events and services in SNFL, including flagship evening programmatic activities. This position will coordinate with programming staff and internal departments to determine audiovisual and technological requirements, assist to ensure staffing and equipment needs are met, manage/perform the setup and operation of technology for any event, and perform staff and public technology training and assistance.We are looking for someone we can count on to:Own:A reasonably attainable set of standards in the areas of audio, lighting, and video technologyDetermine audiovisual requirements, to ensure staffing and equipment needs are metOnsite setup and operation of audio visual equipment in coordination with AV Vendors. AV technologies remotely for virtual programmingInform and consult on audiovisual needs throughout the Manhattan, Staten Island, and Bronx library branchesAV-related service and maintenance contractsRoom reservation and related support at SNFLTeach:Other teams and departments about AV production and best practicesLearn:To understand Project Management best practices and toolsTo keep up to date with advances in the fieldThe core roles and responsibilities that the AV team contributes to the operation of the Public Programs team and NYPL as an institutionImprove:Best practices around AV production and protocols to lower expenses and utilize resourcesAll aspects of the event experience at NYPL for audience and participantsProgrammatic experience through lighting and other resourcesInformation/data gathering and sharingSome expectations for this role are that within:1 month, this person will:Learn Stage and Room Management responsibilitiesHelp create AV protocol documentation for part-time techniciansPlan for ongoing support and expansion of programmatic activities at SNFL3 months, this person will:Help ensure part-time technicians learn and understand library policies, institutional and team goalsWork to create more efficient workflows for the various event rooms and more effectively communicate with our cross-functional team colleagues6 months and beyond, this person will:Implement Stage Management responsibilitiesImplement new managerial responsibilities with part-time technicians by participating in conducting regular feedback sessions, professional development, and resolving conflictTackle complex issues with innovation and creative problem solving for stakeholder alignmentResponsibilitiesManage AV equipment inventory, contracts, and scheduled maintenanceSupport branch and program staff. Answers SNFL-related tickets from staff who need A/V assistance or adviceTrain, manage, and schedule a team of full-and part-time AV techniciansTrain, manage, and schedule a team of hourly computer technology aidesCoordinate with colleagues on live event production logisticsOrganize, schedule, and track accessibility services for programs. Works with captioners, ASL interpreters, and other forms of accessibilityMake decisions related to production needs in coordination with the Facilities Department and Security teamsEngage with cross-functional teams and Senior LeadershipParticipate in the hiring process related to new AV and technology roles. Includes interviewing and decision making for procurement of new team membersManage SNFL room reservationsProvide expert AV consultation to branch staff across NYPLProduction manager administrative responsibilities include planning, executing, and distributing work orders and production schedules and other event day specific production documentationParticipate in information-gathering and decision-making around AV (in particular video) considering industry best practices while operating in an environment of limited resources and possibly conflicting needs and goalsPerform other related duties as necessaryRequired Education, Experience & SkillsRequired Education & CertificationsBachelor’s degreeRequired Experience3-5 years management/supervisory experience7-10 years working professionally in audio visual settings and event productions in a fast paced environment, with meticulous attention to detail and superior organizational skillsExperience with directing, and setting up video and audio for live stream broadcasting/recording of live events and meetings, both in person and remotelyExperience with audio and video editing software, primarily Adobe Creative CloudExperience with focusing professional lighting fixtures for stage lightingRequired SkillsAudio engineering for live events at front of house, Including operating and configuring wireless mics, wiring sound systems and stages for: discussions, panels, speeches, meetings, readings, film/video screenings and presentations, music and live performanceProficient with software such as PowerPoint, Keynote, Zoom, Google Meets, YouTube, OBS, and similar presentation and meeting applicationsKnowledge of industry standard AV equipment, software, and toolsListens and communicates well, seeks mutual understanding, and welcomes the sharing of information fullyExcellent computer skills, including proficiency in MS Office Suite and Google SuiteManage multiple demands, shifting priorities and rapid change. Adapts strategies and tactics to fit fluid circumstancesManagerial/Supervisory ResponsibilitiesYesMore...Core ValuesAll team members are expected and encouraged to embody the NYPL Core Values:Be Helpful to patrons and colleaguesBe Resourceful in solving problemsBe Curious in all aspects of your workBe Welcoming and InclusiveWork EnvironmentPublic LibraryPhysical DutiesLifting up to 25 lbs. requiredOccasionally climb laddersPre-Placement Physical Required?NoUnion/Non Union Non-UnionFLSA StatusExemptSchedule35 hours per week onsiteTo be scheduled during branch hoursEvenings and weekends as requiredSchedule subject to changeThis job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.The New York Public Library Salary StatementAt the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.Union Salaries are determined by collective bargaining agreement(s).