Senior Manager – Strategic Partnerships & Commercial Delivery
iPay Holding · Dubai, United Arab Emirates
Tailor my CV for this job — freePosition Summary:We are seeking a commercially driven professional to develop strategic partnerships, grow key accounts, and lead the successful execution of new business initiatives across the iPay Group. The role combines business development and sales, strategic account management, and hands-on project delivery, with a focus on Fintech, Telecommunications, eCommerce, and Technology Solutions. The successful candidate will identify new business opportunities, develop commercially viable propositions, secure customers and partnerships, and drive complex initiatives from concept through implementation and revenue generation.The position requires someone who can think strategically, engage senior stakeholders, manage cross-functional teams, and take ownership of commercial results. It is a hands-on role that goes beyond traditional sales or account management.
Responsibilities
1. Business Development & SalesProactively identify, prospect, and acquire new corporate customers and strategic partners across target industries.Develop business development strategies, sales pipelines, and account acquisition plans aligned with the Group's growth priorities.Lead the full sales cycle, from opportunity identification and customer engagement to solution development, negotiation, and closing.Evaluate new opportunities, develop business cases, and assess commercial feasibility, revenue potential, costs, and profitability.Develop commercial proposals, partnership structures, and go-to-market strategies for new products and services.2. Key Account Management & Revenue GrowthOwn and develop relationships with key corporate customers, strategic partners, and senior decision-makers.Build structured account plans identifying growth opportunities, stakeholders, revenue targets, and engagement priorities.Identify and execute cross-selling and upselling opportunities across iPay Group's businesses.Monitor account performance and implement action plans to improve revenue, customer adoption, and profitability.Drive the commercialization of existing partnerships and newly launched services, ensuring they generate the expected business results.Conduct regular strategic account reviews and maintain strong relationships across multiple levels of customer organizations.3. Project DeliveryDevelop and manage project plans, timelines, milestones, deliverables, resources, and key dependencies.Lead and coordinate multiple stakeholders across Technology, Product, Operations, Finance, Legal, internal business units, external partners, and customers.Establish project governance, monitor progress, manage risks, and proactively resolve implementation challenges.Ensure alignment between commercial commitments, technical capabilities, and operational execution.Drive projects to successful completion, ensuring timely delivery, stakeholder alignment, and achievement of commercial objectives.4. Strategic Initiatives & New VenturesIdentify opportunities to leverage capabilities, customer relationships, and synergies across iPay Group companies.Support the development and commercialization of new products, partnerships, and revenue streams.Coordinate pilots and proofs of concept, evaluate their performance, and develop recommendations for expansion.Collaborate with subsidiary management teams and external partners to translate strategic initiatives into executable business plans.5. Commercial Performance & ReportingAchieve agreed sales, revenue growth, profitability, and strategic account development targets.Monitor commercial performance against forecasts, business cases, and contractual commitments.Maintain an active sales pipeline and prepare regular revenue forecasts and management reports.Provide senior management with structured updates on commercial opportunities, project progress, risks, and required decisions.
Requirements
Bachelor's degree in Business Administration, Engineering, Finance, Technology, or a related discipline. MBA is an advantage.6–8 years of relevant experience in Business Development, Strategic Partnerships, Key Account Management, Commercial Management, or related roles.Demonstrated track record of acquiring corporate customers, closing B2B deals, and growing strategic accounts.Proven hands-on experience managing complex projects involving multiple internal and external stakeholders.Experience developing business cases, commercial proposals, financial forecasts, and partnership agreements.Experience in Fintech, Telecommunications, eCommerce, Digital Services, SaaS, or Enterprise Technology Solutions.Proficiency in CRM, Excel, PowerPoint, and project-management tools.Excellent English communication and presentation skills; Arabic is an advantage.Experience with product launches, or cross-company initiatives is an advantage.