Senior Partner Account Manager

Senior Partner Account Manager – KSAReports to: SVP of Partnerships & EcosystemLevel: Individual Contributor

Location: Saudi Arabia (KSA)Region: KSA, with collaboration across MENAAbout Napster:Founded on the principle of democratizing access, first to music in 1999, now to expertise in the AI era, Napster has consistently remained at the forefront of technological shifts that empower users.

Today, the company builds embodied, multimodal AI agents that engage employees and customers where they already work: through video presence, voice, and text. Designed to work alongside people rather than replace them, Napster’s agents carry institutional knowledge into every interaction, elevating the user’s experience and improving business outcomes. For more information, visit napster.com.The OpportunityWe are looking for a Senior Partner Account Manager to manage and grow Napster's channel and strategic partner relationships across Saudi Arabia.You will be the primary point of contact for a portfolio of partners, responsible for driving engagement, developing joint pipeline, coordinating internal resources and ensuring partners are enabled, activated and commercially successful.Working closely with Sales, Solutions Engineering, Professional Services and Partner Marketing, you will help partners identify opportunities, progress deals and grow revenue. You will bring strong relationship management, commercial discipline and a hands-on approach to partner success.Key ResponsibilitiesPartner Account ManagementOwn day-to-day relationships with assigned channel and strategic partners across KSA.Act as the primary point of contact, coordinating partner needs, requests and escalations.Establish regular partner cadence calls, pipeline reviews and quarterly business reviews.Build strong relationships with partner stakeholders, from sales teams to executive leadership.Pipeline & Revenue GrowthDrive partner-sourced and partner-influenced pipeline and revenue.Work with partners to identify opportunities, map target accounts and support joint sales pursuits.Maintain clear visibility of partner pipelines, opportunities, next steps and blockers.Ensure consistent follow-through on joint business plans and commercial commitments.Partner Enablement & ActivationOwn partner onboarding and activation, ensuring partners have the knowledge, tools and support needed to succeed.Coordinate sales and technical enablement with internal teams.Identify gaps in partner readiness and drive actions to improve engagement and productivity.Help partners build the confidence and capability to position and sell Napster solutions.Internal Coordination & Partner SupportServe as the central coordination point between partners and Napster's internal teams.Engage Sales, Solutions Engineering, Professional Services and other resources to support partner opportunities.Coordinate joint marketing activities, campaigns and partner investments with Partner Marketing.Resolve operational challenges and ensure partners receive timely support.Performance & ReportingTrack partner performance against pipeline, revenue and activation goals.Provide regular updates on partner activity, opportunities, risks and priorities.Identify opportunities to strengthen engagement and expand existing partner relationships.Qualifications6 + years of experience in partner account management, channel sales, alliances or enterprise technology sales.Strong experience managing channel and strategic partner accounts within Saudi Arabia.Established relationships across the KSA technology ecosystem, including system integrators, resellers and technology partners.Proven ability to develop partner pipeline and contribute to revenue growth.Experience managing partner business reviews, joint account planning and sales cadences.Ability to coordinate cross-functional teams and manage multiple partner priorities.Strong communication, stakeholder management and problem-solving skills.Commercially focused, organized and proactive, with strong follow-through.Fluent in Arabic and English.Experience in enterprise software, SaaS, cloud or AI preferred.What Great Looks LikeYou are the person partners trust and turn to when they need support, resources or help progressing an opportunity.You build strong relationships, maintain a consistent operating cadence and ensure that partner commitments translate into action. You understand what's happening across your partner accounts, where the pipeline is coming from and what needs to happen next.Above all, you take ownership of partner success, connecting the right people, removing obstacles and helping partners become productive, revenue-generating extensions of Napster.Success MeasuresPartner-sourced and partner-influenced pipeline and revenue.Partner activation, engagement and productivity.Consistent partner cadence calls and business reviews.Pipeline progression and partner-led deal execution.Effective coordination of enablement, marketing and internal resources.Partner satisfaction and relationship strength.Our Culture:Impact: Play a crucial role in our growth journey.Culture: Join a vibrant team valuing creativity and collaboration.Growth: Thrive in a fast-paced, dynamic environment.Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.Ready to shape our future? Apply now and be part of something extraordinary!We’re looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision, we’d love to hear from you! At Napster Corp, we're looking for people who are invigorated by our values and driven to change the world, not those who simply check off boxes.Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.