Senior Project Manager

Job SummaryWe are seeking an experienced Project Manager to lead the delivery, support, and continuous enhancement of an enterprise Board Management System for a leading government entity in Saudi Arabia. The ideal candidate will have a strong background in technical project management, managed services operations, and enterprise system delivery, with proven experience managing multidisciplinary teams, ensuring service continuity, and maintaining compliance with government security and governance standards.Key ResponsibilitiesLead end-to-end delivery, support, maintenance, and enhancement of the Board Management System, ensuring alignment with project objectives and client expectations.Manage managed services operations, ensuring compliance with Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and agreed service commitments.Oversee incident, problem, change, release, and configuration management processes to ensure service stability and business continuity.Develop and manage project plans, schedules, budgets, resource allocation, risks, issues, and dependencies.Coordinate cross-functional teams of 10+ members, including Business Analysts, UI/UX Designers, Developers, QA Engineers, DevOps, and Cybersecurity specialists.Oversee system releases, deployment activities, rollback plans, and change approvals across on-premises environments.Ensure effective implementation of DevSecOps practices, Secure Software Development Life Cycle (SSDLC), and internal CI/CD pipelines.Manage system integrations and technical dependencies, including SSO, email, SMS, notifications, and electronic signature services.Ensure compliance with applicable National Cybersecurity Authority (NCA) and Digital Government Authority (DGA) requirements, data protection policies, and security controls.Coordinate penetration testing, vulnerability assessments, and remediation activities with technical and cybersecurity teams.Manage client relationships, stakeholder communication, vendor coordination, and executive-level reporting.Maintain project documentation, RAID logs, service reports, performance dashboards, and continuous improvement plans.Identify operational risks and implement service improvement initiatives to enhance system availability, performance, and user satisfaction.RequirementsBachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. 8+ years of experience in project management, with a strong focus on IT managed services, enterprise systems, technical support, or application maintenance and enhancement projects. Proven experience managing government, public-sector, or large enterprise technology projects, preferably within Saudi Arabia.Demonstrated experience managing multidisciplinary technical teams and coordinating multiple project stakeholders.Strong understanding of managed services frameworks, SLAs, KPIs, incident management, problem management, change management, and release management.Experience managing on-premises enterprise environments, deployment activities, Git, and internal CI/CD pipelines.Familiarity with DevSecOps, SSDLC, cybersecurity controls, vulnerability management, and penetration testing.Experience overseeing API integrations and enterprise services such as SSO, email, SMS, notifications, and e-signature solutions.Knowledge of NCA cybersecurity controls, DGA requirements, and applicable data protection regulations.Experience with project governance, risk management, resource planning, vendor management, and executive reporting.Experience with Board Management Systems, committee management platforms, or similar governance solutions is highly preferred.PMP certification is required.Strong communication, leadership, analytical, and stakeholder management skills.Fluency in Arabic and English, both written and spoken.