Senior Project Manager (SAP S4HANA ERP)

Position Title: Senior Project Manager (SAP S4HANA ERP)Location: Hybrid; Remote Off-Site and On-Site in Middletown, PADuration: 12-24+ Month ProjectNote: Hybrid work environment is expected to be one week per month on-site in Middletown PA as scheduled, and for additional in-person meetings, work sessions, planned implementations, or system issues as needed.Position Summary:We are seeking a Senior Project Manager to add to our team assisting the Pennsylvania Turnpike Commission (PTC) Information Technology (IT) Department. The PA Turnpike originally implemented its SAP ERP system in 2007 and recently completed its migration to SAP S/4HANA under Wave 1. The Senior Project Manager will be responsible for managing Wave 2 of the PA Turnpike's SAP S/4HANA Enterprise Resource Planning (ERP) upgrade program.Wave 2 will focus on optimizing and enhancing the SAP S/4HANA environment by restoring functionality impacted by the migration, enhancing existing and newly introduced capabilities, addressing outstanding backlog items, and implementing targeted improvements. Additionally, Wave 2 will establish a formal Artificial Intelligence (AI) roadmap for PA TURNPIKE's SAP landscape while continuing to address regulatory and mandated changes. These efforts are intended to deliver measurable business value while maintaining effective governance over funding, resources, scope, and delivery.In addition to managing Wave 2 enhancements and ongoing initiatives, the PM will be responsible for coordinating related development activities and workstreams, including resource strategy, data archiving, cloud provider and landscape considerations, integrated project schedules, scope management, and coordination with Subject Matter Experts (SMEs). The PM must ensure these interdependent activities are appropriately planned, coordinated, and aligned with overall program objectives.Current SAP Environment:PTC operates a complex, cloud-based, multi-tiered, multi-client SAP environment that includes, but is not limited to, the following platforms and solutions:- SAP S/4HANA- SAP Analytics Cloud (SAC)- SAP Business Data Cloud (BDC)- SAP Business Technology Platform (BTP)- SAP Datasphere- SAP Service and Asset Manager (SSAM)The SAP environment also supports numerous critical integrations with internal and external systems, including:- SmartDocs: Vendor Portal- SAP SuccessFactors: Recruiting, Onboarding, Employee Central (EC) Mini Master, and Compensation- OnBase: Document Management- AgileAssets: Signs, Tunnels, and Pavement/Road Asset Management- ServiceNow: Change Management and Asset Tracking- Qlik Sense: Data Analytics and Dashboarding- Board: Operating Budget- Microsoft Dynamics 365- Kahua: Engineering Project Management- Financial Institutions- Benefit Providers- Commonwealth of PennsylvaniaWave 2 is a complex, enterprise-wide SAP S/4HANA enhancement initiative involving one of the PTC's core business applications and numerous interconnected systems, business processes, and stakeholders. Successful delivery will require a highly motivated, experienced PM with exceptional organizational, communication, coordination, and leadership skills. The PM must be capable of managing multiple concurrent workstreams, navigating technical and business dependencies, proactively identifying and mitigating risks, and coordinating effectively with IT teams, business stakeholders, vendors, and executive leadership. The selected resource will be expected to provide strong project governance, maintain accountability for deliverables, milestones, and budget estimations, as well as ensure that Wave 2 initiatives remain aligned with the PA TURNPIKE's strategic priorities, operational needs, and established project management standards.The selected candidate will perform the following duties:- Manages and coordinates the activities of internal and/or external staff involved in multiple IT projects of varying complexity.- Develops and maintains project artifacts as required using the PA TURNPIKE's or other established project management standards, procedures, templates, and methodologies.- Builds and manages the detailed integrated project plan and schedule that captures all task level detail with deliverables, milestones, cross-functional dependencies, etc. while mapping the critical path.- Estimates and maintains cost plan(s) during all phases of the project.- Plans and schedules resources efficiently by ensuring that the right resources are allocated and available to the right project activities at the right time.- Forecasts and enables resource capacity planning in a dynamically changing business environment. It is critical to forecast and get real-time foresight into project resourcing so that the project can take corrective actions ahead of time.- Establishes project governance framework with a structured approach to govern the project activities. This framework must have well-defined roles, responsibilities, escalation paths, and decision-making processes.- Coordinates with business owners and other analysts to define and refine the project scope.- Performs project management duties through the entire project lifecycle, including initiating, planning, executing, monitoring, and controlling, and closing.- Conducts lessons learned sessions during and after projects to identify recommendations for improvement.- Develops and maintains a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.- Coordinates all project activities with System Integrator Project Managers including interrelated projects within the PTC landscape.- Manages all project artifacts including signoffs.- Adheres to the PTC IT PMO Playbook and referenced artifacts.Skills and Experience:- 10+ Years: Senior+ level expertise in Project Management of projects of various size and subject matter, including but not limited to integration, scope, schedule, communication, vendor, and risk planning and management- Experience managing high profile subject matter vendors within the on-prem and cloud landscape- Experience with Enterprise Business Solutions, specifically SAP/ERP projects as a Project Manager- Project Management Professional (PMP) Certification- Experience with multi-year projects- Strong skills with leadership, conflict management, and negotiation- Expert level knowledge and extensive experience in creating and maintaining integrated plans in MS Project and/or MS Project online- Excellent written and oral communication, and presentation skills- Experience with ServiceNow in Idea, Project, and Demand modules- Experience with ITIL / ITSM practices and methodologies- Experience with ERP implementation and transformation