Senior Service Delivery Manager

Senior Delivery Manager || Riyadh, KSAHi,This is Yusuf working as a Sr. Recruiter at K-Tek Resourcing, I have an excellent job opportunity for you mentioned below, please let me know if you want to apply for the given role. You can reach out to me directly on 832-225-4564 & yusuf.javed@ktekresourcing.com

Job Title: Senior Delivery ManagerJob Location: Riyadh, KSA (Onsite)Job Duration: Full-timeDetails:The Service Delivery Manager will be responsible for managing infrastructure operations, ensuring SLA compliance, overseeing EUS, server and network environments, and acting as the primary interface between the customer and delivery teams.

The role requires strong technical knowledge of server hardware, data center operations, incident management, and stakeholder management.Technology:Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Clear network fundamentals and topologyBusiness Development:Understand and New Business cases and client needsUnderstand and Develop new structure of Organization and effective SolutionDemonstrate delivery methodology to Prospective clientsCosting and Pricing for new Business casesStrategy and Synergy:Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering AreasIdentify and Define new delivery methodologyIdentify and Define skills and capabilities of new managers, and identify needs for developmentIdentify different thresholds for achievements.Thanks and Have a Great Day!!