Senior Strategy & Operations Specialist, ZVAS (Prefer Product Background)

As a Senior Strategy & Operations Specialist, you will work directly with the Product Head (VAS & Zing MP3) to drive strategic alignment, market research, and operational execution across key product lines. This role bridges high-level business strategy with daily operational excellence - helping shape long-term product roadmaps while ensuring cross-functional execution remains structured, visible, and on track.What you will do1. Strategy & Market ResearchConduct market, competitor, and user research to surface actionable growth opportunities and trends;Partner with Product Head to formulate business models and product strategies for VAS & Zing MP3;Evaluate new initiatives and translate vision into execution roadmaps;2. Performance & ExecutionCreate & maintain key reports for executive reporting;Follow product & business KPI/OKRs of department, create dashboards, and growth to track operational health;Maintain clear tracking of cross-functional action items and leadership decisions;Identify operational bottlenecks early and propose proactive resolutions;3. Executive AlignmentPrepare high-impact business updates, strategy decks, and performance reports for leadership;Synthesize complex operational data into concise, decision-ready executive insights;Ensure transparent communication across key stakeholders;4. Cross-Functional OperationsCollaborate with Product, Engineering, Marketing, Finance, and BD to align deliverables;Facilitate cross-departmental workflows to drive strategic projects to completion;Ensure operational consistency across product initiatives.What you will needExperience: 4+ years in Business Operations, Strategy, Product Management, Management Consulting, or Business Analysis (Tech/Digital Product background preferred);Strategic Mindset: Proven ability to execute market research, analyze business models, and contribute to strategy formulation;Execution & Ownership: High level of autonomy, detail-oriented, with a track record of driving complex cross-functional initiatives;Analytical Skills: Strong capability in working with data, constructing performance dashboards, and deriving strategic insights;Communication: Exceptional written and verbal communication skills; adept at structuring executive-level presentations;Education: Bachelor's degree in Business, Economics, Finance, Computer Science, or a related field.