Software Key Account Manager

Senior Key Account Manager - Retail Technology & Software Sales (France)Location: Rueil-Malmaison, Paris, France | Reports to: General Manager, FranceWhy Toshiba Global Commerce Solutions?At Toshiba Global Commerce Solutions (TGCS), we help some of the world's largest retailers modernise their store operations and create exceptional shopping experiences through software, cloud, AI-enabled solutions and managed services.As we continue to invest in the French market, we're looking for a Senior Key Account Manager to drive strategic growth across major Food Retail customers. This is a high-impact role for a commercially driven sales leader who understands the challenges facing modern retailers and can build trusted relationships at executive level.You'll be responsible for developing long-term partnerships, identifying transformation opportunities and leading complex sales engagements that deliver measurable business value.The Opportunity - What's 'In-store'?This role is ideal for an experienced enterprise sales professional with deep Food Retail expertise and an established network across the French retail sector.You'll work with senior decision makers to shape store transformation programmes, modernise retail technology estates and introduce innovative software, SaaS and cloud-based solutions.Success in this role means becoming a trusted advisor to your customers while delivering sustainable revenue growth across a portfolio of strategic retail accounts.What You'll Be DoingOwn Strategic Retail RelationshipsDevelop and execute account strategies across major French Food Retail organisations.Build relationships with C-level executives and senior leaders across Operations, IT, Digital and Store Transformation functions.Create and maintain executive engagement plans that support long-term customer growth.Identify opportunities to expand TGCS' presence across software, cloud, services and retail technology solutions.Drive New Revenue GrowthDevelop pipeline and create expansion opportunities within key accounts.Lead complex, multi-stakeholder sales cycles from opportunity creation through contract signature.Manage large-scale tenders, RFPs and commercial negotiations.Deliver against ambitious growth targets while maintaining customer satisfaction and retention.Lead Business Transformation ConversationsUnderstand customers' strategic priorities, operational challenges and investment roadmaps.Position TGCS solutions as part of broader digital transformation initiatives.Collaborate with pre-sales, delivery and leadership teams to build compelling business cases.Help retailers improve efficiency, enhance customer experience and modernise store operations.Act as a Trusted AdvisorLead executive business reviews and strategic planning discussions.Anticipate market trends and customer priorities.Bring insight into emerging retail technologies including SaaS, cloud, automation and AI-driven retail innovation.What We're Looking ForEssential ExperienceSignificant experience managing and growing enterprise retail accounts.Proven success selling software, SaaS, cloud or technology solutions into large retail organisations.Strong understanding of Food Retail operations and transformation priorities.Demonstrable track record delivering multi-million euro sales opportunities.Experience engaging senior stakeholders and executive leadership teams.Fluency in French and English.Highly DesirableEstablished network within the French Food Retail market.Experience selling POS, self-checkout, store systems, retail software or omnichannel solutions.Experience working within a global matrix organisation.Knowledge of retail technology modernisation and digital transformation programmes.Why Join Toshiba?Work with some of France's most recognised retail brands.Sell market-leading retail technology solutions.Be part of a global organisation investing in growth.Influence large-scale retail transformation projects.Join a collaborative team with strong technical and delivery expertise.EEOToshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Individuals who may require reasonable adjustments because of a disability for any part of the employment process should email pollyanna.hilton@toshibagcs.com to inform of any requests.Diversity, Equity & InclusionWe at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).With over 50+ years of commitment to retail, we are RETAIL. Our RETAIL values (respect, empowerment, teamwork, adaptability, leadership) characterize what our employees and clients can expect when they work with us every time and all the time. We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.