Strategic Collections Manager

Turn data into smarter collection strategies.We’re looking for a strategic collections leader to improve recovery, reduce delinquency, and build high-performing teams in the automotive finance and fintech sectors.Your impactDevelop collection strategies tailored to customer and account segments.Analyze portfolio performance and identify recovery opportunities.Lead, coach, and develop the collections team.Manage escalated cases while protecting customer relationships.Track results and recommend improvements to processes and strategies.What you bringCollections experience, ideally in a call center and in a strategic or leadership role.Financial services experience; automotive finance or fintech experience is preferred.Advanced English.Strong analytical, leadership, and negotiation skills.Familiarity with CRM platforms, predictive dialers, or collection systems.What we offerCompetitive salary, negotiable based on your experience and qualifications.Performance-based bonuses tied to goals and key indicators.Benefits above statutory requirements, including major medical and life insurance, grocery vouchers, and a savings fund.Work arrangement: Full-time, on-site in Mexico.Interested? Send your CV via direct message and mention Strategic Collections Manager.