Supervisor

Company Description Samaj Dental Hospital is a government-registered, nationally accredited dental care center founded in 2001 in New Baneshwor, Kathmandu. With over 24 years of operation, it is recognized for providing affordable, prompt, and quality dental and oral health treatments. The hospital has grown into a leading visionary dental network with multiple locations, including New Baneshwor, Jawalakhel Chowk, Basundhara Chauki, Radhe-Radhe Bhaktapur, Suncity Pepsicola, Banepa, Boudha-Jorpati, Sitapaila Chowk, Kausaltar, and Imadol. Supported by a team of experienced dentists, specialists, and dedicated staff, Samaj Dental Hospital strives to make high-standard dental care easily accessible. The organization continues to expand, driven by the trust of patients and a commitment to outstanding oral health services.Role Description The Supervisor is a full-time, on-site role based in Kathmandu, responsible for overseeing daily operations at Samaj Dental Hospital. This position coordinates staff schedules, monitors patient flow, and ensures that front-desk, clinical, and support teams follow hospital policies and service standards. The Supervisor supports quality control, maintains cleanliness and safety protocols, and helps resolve operational and patient service issues as they arise. The role includes tracking basic administrative records, assisting with resource allocation, and communicating with management to report performance, challenges, and improvement opportunities. The Supervisor also fosters a collaborative work environment, guiding team members to deliver timely, respectful, and efficient care to all patients.Qualifications Strong team leadership and people management skills, with the ability to supervise diverse staff and coordinate daily activities.Organizational and time-management abilities to handle scheduling, workflows, and multiple tasks in a busy clinical environment.Clear, professional communication skills for interacting with patients, staff, and management, including conflict resolution and feedback delivery.Basic administrative and record-keeping skills, including familiarity with documentation, reporting, and use of hospital or office systems.Attention to detail and commitment to quality standards, patient safety, and adherence to hospital policies and procedures.Prior experience in healthcare, dental clinics, hospitals, or service-oriented supervision is highly beneficial.Ability to work on-site full time in Kathmandu and maintain reliability, integrity, and professionalism in daily responsibilities.Minimum of a diploma or bachelor’s degree in management, healthcare administration, or a related field is preferred.