Team Lead, Software Development

We’re looking for a Lead, Software Development to help us build and lead a high-performance team that solves challenging engineering problems as we build the next generation of social products. You will support the Senior Manager, Development to hire, grow, coach, and lead a team of developers to build, scale, monitor, and optimize our billing infrastructure working on account management, pricing and packaging, subscription lifecycle, compliance, payment processing and more. While based in Canada (in locations where we can legally hire), you will report to the Manager, Software Development.WHAT YOU’LL DO: Build, support and lead a high performance, cohesive team of developers, in close partnership with the Senior Manager, DevelopmentFacilitate ongoing development conversations with your team to support their learning and career growthProactively share information, actively solicit feedback, and facilitate communication, within teams and portfoliosParticipate in the hiring process, with an aim of attracting and hiring the best developersAssess and prioritize the team's work, appropriately delegating to others and encouraging team ownership.Maintain high standards of security, reliability, scalability, performance, and quality in all delivered projectsHelp shape our technical roadmap as we scale our services and build new productsDesign, write, test, and deploy high quality scalable codeWork with the following technologies: Go, Scala, PHP, Docker, Jenkins, Kafka, Redis, MySQL, Domain Driven Design, Event Sourcing, Test Driven Design and Agile, React and TypescriptWHAT YOU’LL NEED: A degree in Computer Science or Engineering, and at least 5 years of experience in designing, developing and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impactYou are proficient in Go, Scala or a similar language and have a desire to learn other languagesUnderstanding of distributed systems and how to work in high availability environmentsExperience with mentoring, coaching, and pairing with coworkersAn understanding of SaaS software development practice, previous experience working on a SaaS product will be viewed favorablyCollaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needsCreativity and Innovation: seeks new and better ways of doing things, generating original and imaginative ideas, products, and/or solutionsProblem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutionsResilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projectsWHO YOU ARE:Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.In all we do, our six guiding principles light the way:Step Up: Dare to go beyond the expected to achieve greatness. #StepUpOne Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMeCustomer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessedGo Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgilePlay to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcusesNeighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.This posting is for a current vacancy for which we are actively hiring.Canada Pay Range For This Role: $98,400 CAD - $137,800 CADUse of AI in HiringHootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.