VIP Account Manager

At Campeón Gaming, we build the technology behind online casino and sports betting brands. We provide an all-in-one platform that allows our partners to launch, run, and grow their own brand with our engine. From the technology to the day-to-day operations, we support everything needed to make a brand successful.Our platform is fast, flexible, and designed to scale across regulated markets worldwide. Also, we offer managed services such as Payments, CRM, Customer Support, KYC & Fraud, Affiliates, and Casino & Sportsbook Management.This allows our partners to focus on growing their brand, while we support the technology and core operational functions of the platform.But what truly sets us apart is our people.We are a team of 200+ Campeones from 17+ nationalities, bringing together diverse perspectives, ideas, and expertise. Our culture is rooted in being people-first, building trust, embracing meraki, fostering team spirit, and adopting a growth mindset, both as individuals and as a company.We've been recognized among the Best Workplaces in Europe 2024, consistently ranked as a Best Workplace in Greece (2021-2025), certified as a Great Place to Work for 6 consecutive years, and awarded as Best Workplace for Women Hellas 2026 and Best Workplace in Tech Hellas 2025.Ready to build this journey together? Your story starts here!About The RoleWe are currently looking for a motivated VIP Account Manager to join our Marketing team.ResponsibilitiesDriving profitability for our online casino and sports platforms by fostering long-term relationships with VIP playersManaging a portfolio of VIP accounts to boost loyalty and maximize their valueMonitoring player activity and betting behavior to ensure a positive customer experienceCollaborating with other team members to ensure seamless support through a shift-based, rotating scheduleProviding frontline support for VIP playersCollaborating with marketing teams to develop and implement exclusive promotionsLiaising with Risk, Payments, and Legal teams to resolve customer issues promptlyRequirementsBachelor's or Master's degree in Business, Marketing, or related fieldsMinimum of 2 years of sales or account management experience, preferably in the i-gaming industryDemonstrated experience in driving commercial value through campaign strategies and bonus awardsExcellent verbal and written communication skills in English; familiarity with German language will be considered a plusStrong proficiency in MS Office, particularly ExcelOutstanding interpersonal and problem-solving skillsAble to display a high degree of confidentiality and discretionWe Got You Covered HereCompetitive salary & bonusAccess to LinkedIn Learning programs as well as funding to educational programs of your choiceMonthly allowance for orders via the Wolt App & free drinks and snacks at the officePaid educational leaveHybrid working modelModern offices 360 feedback for Constant personal and professional developmentBirthday off!Diversity, Equity & InclusionAt Campeón Gaming, we believe every story deserves to be heard and valued. We are proud signatories of the Diversity Charter Greece, reinforcing our commitment to a culture of equality, respect, and inclusion.We welcome and celebrate people of all backgrounds, experiences, and perspectives. For us, diversity is not just a principle. It's a strength that drives innovation, connection, and collective success.Every story deserves a shared journey. Ready to be a Campeόn?