3D Printing Service Engineer (1-2 years)

Experience: 0–2 years | Freshers can applyJob DescriptionWe are looking for a technically inclined and customer-focused individual to manage our 3D printing service business, from handling customer enquiries to delivering finished 3D-printed parts.Key ResponsibilitiesHandle customer enquiries through phone calls, emails, and WhatsApp.Understand customer requirements and recommend suitable 3D printing technologies and materials.Analyse 3D models and prepare quotations based on material, printing time, and complexity.Coordinate and manage printing jobs from order confirmation to final delivery.Operate 3D printers, troubleshoot printing issues, and ensure product quality.Follow up on quotations and maintain good customer relationships.Assist customers with basic 3D modelling and design modifications, where required.Required QualificationsDiploma or Bachelor's degree in Mechanical Engineering, Production Engineering, Mechatronics, or a related field.Good communication, problem-solving, and customer-handling skills.Basic knowledge of 3D printing and engineering materials, or a willingness to learn.Basic computer skills and the ability to manage multiple tasks.Added AdvantageKnowledge of 3D modelling software such as Fusion 360, SolidWorks, or FreeCAD.Experience in 3D printing, CAD design, or technical sales.Freshers with good technical aptitude and a willingness to learn are encouraged to apply.