Academic Advisor
Oneday · Mexico
Tailor my CV for this job — freeOneday is a VC-backed EdTech company that supports aspiring entrepreneurs from all corners of society to launch their dream business, with expert mentorship, a deep curriculum, and a vibrant community of founders. We've raised $20M+ from leading UK and Silicon Valley VCs.We deliver accredited degrees in partnership with William Jewell College, a private liberal arts college in the Kansas City metro. After building an Entrepreneurial MBA together, we're now launching a bachelor's degree for founders, and this role is at the center of it.The RoleWe're looking for a precise, student-focused Academic Advisor to own each founder's path to their bachelor's degree, from the day their transcripts are evaluated to the day they graduate.Our founders are working adults building a business while they finish their degree. Most arrive with credits from other colleges, a full-time job, and a family. Before anything else, they want a clear answer to one question: how long will this take, and what do I take when? Your job is to give them that answer, build the plan, and keep it current as their lives change.You'll review transfer credit evaluations (prepared with an AI tool that handles most of the line-by-line work), check and validate them, and turn each one into a semester-by-semester schedule, whether the founder has one year to go or three. That includes working out which core curriculum requirements they've already met and how their prior credits map to the program. Then you'll meet founders to walk through the plan, explain how studying part-time or full-time affects their timeline and financial aid, and help them adjust when they need to add, drop, or change pace.This role sits within our Founder Success team, alongside Onboarding and Cohort Management. You'll also work closely with William Jewell's academic, registrar, and student financial services teams, and you'll be set up to work directly in the College's student systems.What you'll doBuild every founder's degree planReview transfer credit evaluations, verify anything flagged for a human check, and validate transcripts against the College's requirementsMap each founder's prior credits to the program, including which core curriculum requirements are already metTurn each evaluation into a personalized degree plan that sets out every semester to graduation, and tells the founder how many semesters they have aheadRegister founders each term and update their plan when they add, drop, or change course loadRun degree audits each term so every founder knows they're on track to graduateGuide founders through the decisionsMeet each founder one-on-one by video or phone to walk through their plan and timeline to completionExplain how course load (for example, 6 vs. 12 credit hours a semester) affects time to graduation and financial aid, and route detailed aid questions to Student Financial ServicesExplain College policies in plain language: add/drop, withdrawal, incompletes, academic standing, probation, and leave of absenceOffer some evening availability, because most founders work during the daySpot risk earlyMonitor grades, LMS engagement, and attendance, and reach out within 48 hours of an early alertBuild and track success plans for founders on probation or returning after a breakWork with Cohort Managers and mentors so academic and business-building issues are picked up together, not in separate placesKeep the operation tightDocument every advising interaction in our CRM and the College's student information system, in line with FERPACoordinate with Onboarding, the Registrar, and Student Financial Services so handovers are cleanReport on caseload persistence, progression, and graduationTurn recurring founder questions into SOPs and process improvements, so advising scales as the program growsYou'll likely do well here if youHave two or more years in academic advising, student services, registrar, or enrollment work in higher educationKnow your way around undergraduate transfer credit, degree audits, general education requirements, and academic policy, and have working knowledge of FERPAHave advised adult learners, online students, or degree-completion studentsCheck the detail, because one misread credit can move someone's graduation date by a semesterExplain complex policy in plain, encouraging language, and hold founders accountable with warmthManage a large caseload in a CRM and student information system with steady follow-throughAre comfortable with AI tools, and would rather review and improve an automated output than redo it by hand