Assistant Manager – Business Operations, Team Management & Content

About the RoleWe are looking for a smart, proactive, confident, and result-oriented Assistant Manager who can manage our day-to-day business operations, coordinate with different teams, ensure timely execution of tasks, monitor employee performance, and support content creation and webinar delivery.The ideal candidate should be a strong all-rounder who can understand the company's business concepts, convert management instructions into actionable tasks, manage employees, prepare reports, create video content, and confidently conduct webinars or online sessions.This role requires someone who can take ownership of responsibilities, work independently, communicate effectively, and ensure that assigned work is completed properly and on time.We are looking for an execution-focused professional who can manage people, understand concepts, create content, conduct webinars, and get things done without constant supervision.Key Responsibilities1. Team Management & Office OperationsManage and coordinate with the entire team, including Admission Counsellors, Meta Ads Managers, Video Editors, Social Media Managers, and other employees.Assign tasks, establish priorities, and ensure employees understand their responsibilities.Monitor employee performance, productivity, attendance, and discipline.Conduct daily team meetings and regular performance reviews.Follow up on pending tasks and ensure timely completion.Motivate team members and maintain a productive working environment.Identify operational issues and resolve them proactively.Ensure smooth day-to-day office operations.2. Business Operations & Target AchievementUnderstand business goals and convert management instructions into actionable work plans.Coordinate with all departments to ensure that business priorities are executed properly.Monitor daily, weekly, and monthly targets.Track actual performance against assigned targets and identify gaps.Ensure employees take ownership of their responsibilities.Follow up with team members until tasks are completed.Report delays, performance issues, and operational challenges to management.Suggest practical improvements to increase team productivity and business results.3. Counsellor & Admission Team MonitoringMonitor counsellors' daily calling, lead follow-ups, counselling sessions, and admissions.Track calls, connected leads, interested prospects, follow-ups, and conversions.Ensure timely follow-up with prospective students.Review individual counsellor performance against assigned targets.Coordinate with the counselling team to improve lead management and conversion rates.Ensure daily and weekly admission reports are submitted on time.Escalate lead quality and conversion issues to management.4. Meta Ads & Lead Generation Team CoordinationCoordinate with the Meta Ads Manager regarding campaign execution and lead generation.Monitor lead volume, cost per lead, advertising expenditure, and lead quality.Ensure timely campaign performance reporting.Coordinate with the marketing and counselling teams to identify lead quality and conversion issues.Track progress against lead generation and business targets.The role involves team coordination and performance monitoring; technical advertising execution remains the responsibility of the Meta Ads Manager.5. Video Content Creation & Script WritingUnderstand the company's products, services, business concepts, and marketing objectives.Create engaging video content ideas, topics, hooks, and scripts based on management instructions.Write scripts for YouTube videos, Instagram Reels, promotional videos, educational videos, and advertisements.Convert management's ideas into clear, structured, audience-friendly content.Research relevant topics and identify content opportunities.Coordinate with the Video Editor and Social Media Manager to ensure content is produced and published on time.Review content against the brief and ensure that the intended message is communicated correctly.Help prepare content calendars and track video production schedules.Be comfortable appearing on camera or presenting content when required.Important: The candidate should be able to understand an idea explained by management and turn it into usable content without requiring every sentence to be dictated.6. Webinar Hosting & Online PresentationUnderstand the company's products, services, courses, and business concepts thoroughly.Prepare webinar outlines, presentation flow, talking points, and supporting content.Confidently host webinars, online workshops, product demonstrations, and educational sessions.Explain concepts to students, customers, or other target audiences in a simple and engaging manner.Interact with participants, answer basic questions, and maintain audience engagement.Coordinate webinar promotions with the marketing and social media teams.Work with the video team to record, edit, and repurpose webinars into short-form content.Conduct sessions according to management's instructions and the company's communication standards.The candidate must be comfortable speaking in front of a camera and addressing a live online audience.7. Daily Reporting & Performance TrackingCollect daily reports from all employees and departments.Maintain employee-wise task trackers using Excel or Google Sheets.Prepare consolidated daily, weekly, and monthly performance reports.Track completed tasks, pending work, missed deadlines, and target achievement.Ensure all employees submit reports within the prescribed timelines.Prepare meeting summaries and action points.Provide management with accurate and transparent updates.Highlight important issues and suggest corrective actions.8. Meetings, Communication & Team MotivationConduct daily team check-ins and weekly performance review meetings.Communicate management instructions clearly to the relevant employees.Ensure meeting decisions are converted into actionable tasks.Follow up on action items until completion.Motivate employees and encourage accountability.Help team members overcome operational challenges.Maintain professional communication across departments.9. Execution of Management InstructionsUnderstand instructions provided by the CEO or management and execute them accurately.Take ownership of assigned projects and ensure completion within deadlines.Coordinate with relevant employees to complete cross-functional tasks.Prepare documents, reports, presentations, content, and other business materials as required.Research topics and develop initial drafts or execution plans when assigned.Provide regular progress updates without waiting for management to ask.Ask relevant questions when instructions are unclear rather than making avoidable assumptions.Handle multiple responsibilities efficiently and maintain quality standards.Required Skills & QualificationsMinimum 1–2 years of relevant professional experience.Strong communication skills in Hindi and English.Good presentation and public-speaking skills.Confidence in conducting webinars and online sessions.Ability to write video scripts, content ideas, and basic marketing copy.Strong team coordination and follow-up skills.Good knowledge of MS Excel or Google Sheets.Ability to prepare reports, presentations, and task trackers.Basic understanding of digital marketing, social media, and lead generation.Strong organizational and time management skills.Ability to understand new business concepts quickly.Comfortable working with multiple departments in a target-driven environment.Willingness to appear on camera and represent the company's concepts when required.Preferred Candidate ProfileCandidates with experience in the following areas will be preferred:EdTech and online education.Digital marketing agencies.Business operations and team coordination.Webinar hosting and online training.Video content creation and script writing.Sales operations and lead generation.Social media content and campaign coordination.Key Performance Indicators (KPIs)Performance will be evaluated on:Timely completion of assigned tasks and projects.Effective coordination and productivity of the team.Timely submission of daily and weekly reports.Progress against departmental and employee-wise targets.Quality and consistency of video scripts and content ideas.Timely execution of webinars and online sessions.Ability to explain company concepts clearly to the target audience.Timely delivery of video and social media content.Quality of communication and meeting follow-ups.Overall improvement in operational efficiency and execution.What We Are Looking ForWe are looking for a confident, responsible, intelligent, and versatile professional who is willing to take ownership of multiple responsibilities.The candidate should not be limited to one specific task. They should be capable of managing people, understanding business requirements, preparing content, presenting ideas, conducting webinars, maintaining reports, and ensuring that work is completed properly.We value skills, confidence, accountability, communication, and execution ability. Gender does not matter; both male and female candidates are welcome to apply.How to ApplyInterested candidates should submit their updated resume along with the following details:Total years of experience.Current and expected salary.Previous experience in team management or business operations.Experience in webinar hosting or public speaking.Experience in video script writing or content creation.Languages known and presentation skills.Current location and availability to join.Candidates may also be asked to complete a short practical assignment involving team management, content writing, and a mock webinar presentation.