BPO Operations Manager | Pioneer Team

Embrace the innovation with iOPEX Technologies. Join us now!We are hiring for awesome Operations Manager for our #iopexhappy@work team.What are your tasks?Manages operations for Customer Service/Tech Support - Voice and Non- VoicePerform weekly meetings with operations staff to discuss issues affecting businessSubmit weekly operations report to clientSet operational goals, objectives and develops strategies to meet client metricsGather, review, and analyze reports, records, and data from Team Leads and WFM to ensure that all quality, efficiency, and productivity standards are metPossess Budgeting and Financial Planning skillsMust be able to foster a Positive and Productive Work Environment, with ability to Lead, Build Teams, and Motivate staffWhat we are looking for?Minimum 3 years proven Operations Manager experience in a BPO contact center environmentMust have excellent Verbal and Written English Communication SkillsMust be willing to work onsite on a pre-dominantly night/shifting schedule at Bonifacio Global City, TaguigOther info:Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)Work set up: OnsiteSchedule: ShiftingSalary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer Interested? Here are ways to reach us:Send a message to WhatsApp - +63 9178246345 / +63 9214815596 (Yan & Krizia)Please make sure to fill out this application form: https://linktr.ee/iopexph