Branch Manager

Company Description

Riviera Maya Catamarans specializes in private catamaran rentals in the Riviera Maya and Cancún, in the Mexican Caribbean. The company offers a variety of excursions and luxury yachts tailored to the needs and expectations of different groups. Vessels are carefully selected for their crew quality, service standards, and overall onboard experience. Guests enjoy excellent service and memorable sailing routes to destinations such as Isla Mujeres, Cozumel’s El Cielo, Musa Museum Snorkel, and the coastline near the Tulum ruins. The focus is on providing relaxing, high-quality experiences that highlight the beauty of the Mexican coast.Job description:This person will be responsible for growing our boat portfolio, developing new business, increasing sales, building strong local relationships, and making sure our clients and vendors receive excellent service.We are looking for someone who is confident, independent, highly organized, and comfortable taking initiative. This is a hands-on role for someone who enjoys sales, networking, business development, and operations.

Main Responsibilities

Business Development & SalesFind and onboard new boats and vendors in Cancún.Build and maintain strong relationships with boat owners and operators.Identify new clients and sales opportunities.Develop relationships with hotels, concierges, travel agents, wedding planners, and other tourism partners.Identify new business opportunities and partnerships.Create strategies and take action to increase sales in the Cancún market.Follow up on leads and opportunities and help convert them into bookings.Take ownership of the Cancún area's sales performance and growth.Vendor & OperationsMaintain strong relationships with existing vendors and boat operators.Monitor boat availability, pricing, and service quality.Ensure vendors meet RMC's standards and expectations.Handle day-to-day sales and operational issues in the area.Coordinate with vendors and the RMC team to ensure smooth guest experiences.Visit boats and vendors when necessary to maintain quality and relationships.Communicate important updates, issues, and opportunities to the main RMC team.Market DevelopmentStay informed about the Cancún tourism market, competitors, pricing, and new products.Look for new boats, products, services, and partnerships that can strengthen RMC's Cancún portfolio.Develop and maintain a strong local network within the tourism industry.Continuously look for ways to improve the customer and vendor experience.The Person We Are Looking ForWe need someone who is a self-starter and a relationship builder.You should be comfortable approaching new boat owners, hotels, concierges, travel agents, and potential clients. You should enjoy networking, making connections, negotiating, selling, and finding new opportunities.Ownership is essential. This person will be expected to take responsibility for the Cancún market, identify what needs to be done, and take action without waiting to be told.Preferred Skills:Sales & Business DevelopmentNetworking & Relationship BuildingOwnership & AccountabilityStrong Communication SkillsNegotiation SkillsRevenue & Goal OrientationSelf-Motivated & ProactiveProblem-Solving SkillsStrong Organizational SkillsAttention to DetailTeamworkTechnology ConfidenceFlexibility & AdaptabilityStrong knowledge of the Cancún tourism market is a plus.

Requirements

Submit your CV in EnglishB2 English and advanced.Incredible attention to detailB1 SpanishJob Type: Full-timeExperience:Industry: 1 year (Preferred)Sales in this industry: 1 year (Preferred)Language:English fluency (Required)Work Location: In person