Business Analyst

Job Description – Business Analyst (Customer Protection Regulations)Experience: 8 YearsPrimary SkillsCybersecurity Risk, BA – Foundational, RSA Archer, Security Protocols, Security Risk, Data Privacy & Compliance, Business Consulting – Foundational, Data Risk Assessment, Security Controls and Frameworks.Job SummaryWe are seeking a detail-oriented and analytical Business Analyst (BA) specializing in Customer Protection Regulations. In this role, you will analyze evolving consumer privacy and financial protection laws, translate these regulatory mandates into technical business requirements, and partner with product teams to build compliant customer experiences.The primary goal is to safeguard consumer rights while optimizing operational workflows and digital products.Key Responsibilities1. Requirement Gathering & AnalysisTranslate complex consumer protection laws into clear, actionable Business Requirement Documents (BRDs) and Functional Specification Documents (FRDs) for engineering and product teams.2. Gap & Impact AnalysisConduct comprehensive impact assessments on existing business systems, data flows, and customer touchpoints to identify compliance vulnerabilities.3. Process MappingDocument As-Is and design To-Be customer journeys.Ensure consent management, data privacy disclosures, and fair-treatment checkpoints are seamlessly integrated.4. Stakeholder CollaborationServe as the primary liaison between the Legal/Compliance team, Product Management, and IT/Software Development squads.5. UAT & Compliance TestingDefine User Acceptance Testing (UAT) criteria.Write test scenarios and validate that deployed system updates meet strict regulatory standards before launch.Required Qualifications & ExperienceEducationBachelor's degree in Business Administration, Information Systems, Finance, or a related field.ExperienceMinimum 7 years of experience as a Business Analyst.At least 2 years dedicated to regulatory compliance, consumer data privacy, or consumer finance protection.MethodologiesStrong proficiency in Agile/Scrum environments.Experience writing user stories and managing product backlogs using Jira/Azure DevOps.Experience creating process maps using Visio/Lucidchart.Industry KnowledgeDeep understanding of relevant regulations, including:CCPA/CPRAFTC Consumer Protection RulesGDPRBanking regulations such as TILA, RESPA, and CFPB mandates.