Business Analyst/Scrum Master- Salesforce Commerce Cloud

We’re hiring for two exciting positions in SalesForce Commerce Cloud domain! If you’re looking for your next career move, or know someone who could be a great fit, take a look at the openings belowPosition 1- Job Title: Business Analyst/Scrum Master - Salesforce Commerce CloudJob Type: Contract (extendable)Location: Dubai (on-site)Start Date: ASAPJob Description:Responsibilities:Bachelor’s degree in Business, Information Technology, or a related fieldOverall 8+ Years of experience, 3+ years of experience as a Business Analyst in eCommerce or digital product environmentsHands-on experience with Salesforce Commerce Cloud (SFCC)Working knowledge of mobile application development lifecycles (iOS/Android)Strong understanding of eCommerce concepts: catalogs, checkout, payments, promotions, shipping, OMS, and WMSExperience working in Agile/Scrum delivery modelsWorking knowledge of the Salesforce ecosystem (Sales, Service, and Marketing Clouds)Proficiency with tools such as JIRA and ConfluencePosition 2-Agile Scrum Master / Delivery Manager – Salesforce Commerce CloudJob Type: Contract (extendable)Experience: 8+ Years Overall; 5+ Years as Scrum Master / Delivery Lead

Location: DubaiRole Overview:Drive hands-on delivery for a digital squad working on Salesforce Commerce Cloud (SFCC) and related web and app initiatives.

The role requires ownership of squad execution, blocker resolution, releases, and regression coordination, alongside Scrum facilitation.Key ResponsibilitiesLead sprint planning, daily stand-ups, reviews, and retrospectives.Partner with the Product Owner on backlog readiness, priorities, and sprint commitments.Track delivery progress, resolve blockers, and manage risks and dependencies.Coordinate developers, testers, business stakeholders, and external teams.Drive release planning, regression testing, UAT coordination, and defect triage.Communicate delivery status and improve squad predictability and quality.Candidate ProfileProven Scrum Master / Delivery Lead experience in SFCC and digital commerce.Strong background in web and mobile app delivery.Hands-on experience coordinating releases, regression cycles, and cross-system dependencies.Strong stakeholder management and execution skills.Familiarity with Jira, Confluence, and Agile delivery practices.Retail or omnichannel experience preferred.Scrum certification is useful; practical delivery ownership is the priority.