Business Development Specialist

JOIN OUR UAE TEAMBusiness Development SpecialistIntegra Global Services FZCO | Dubai, United Arab EmiratesReports to VP – Growth & Strategy and Site Head – UAEDepartment: Business Development

Location: Dubai, UAE – office-based, with regular client visits across the EmiratesExperience: 6–8 years of B2B sales experience in DubaiFocus: K-12 schools and school groups · Universities and research institutions · Government education bodiesAlso serving: Publishers and EdTech companiesABOUT INTEGRAIntegra is a trusted global partner in business process management, technology services, products and productized services.

Founded in 1994, Integra serves scholarly, educational and professional publishers, universities, research institutions, EdTech organizations and enterprises worldwide. With more than 2,800 employees across delivery centers in India, the UK and the USA, Integra combines deep domain expertise with AI-powered innovation, through products such as Editorial Pilot and Quixl, to help organizations create, manage, publish and deliver trusted knowledge at scale.Integra Global Services FZCO, based in Dubai, is a fully owned subsidiary of Integra Software Services Pvt Ltd, established to grow Integra’s business across the UAE and the wider Gulf.THE OPPORTUNITYIntegra is growing its business in the UAE and is looking for an experienced, well-connected sales professional to join its Dubai team. This is a founding role in a growing team: you will open doors, build relationships with education leaders, win new customers and grow those accounts into long-term partnerships.It suits a hands-on, entrepreneurial seller who is equally comfortable on the phone, in a school or campus meeting, and looking after clients for the long term, and who enjoys building something new.KEY RESPONSIBILITIES1. Prospecting & OutreachBuild and work a target list of named schools, school groups, universities and government education bodies.Make cold calls and send personalised emails and LinkedIn messages to decision-makers; book qualified first meetings.Follow up promptly on marketing leads from the website, campaigns, webinars and events.Keep every contact, meeting and opportunity up to date in the CRM.2. Field Sales & NetworkingMeet school leaders, deans, research offices and education officials in person across Dubai, Abu Dhabi and Sharjah.Understand client needs and help shape proposals with the leadership and solutions teams.Represent Integra at relevant industry events and conferences.Build and grow a strong local professional network.3. Key Account ManagementAct as the day-to-day contact for UAE clients and maintain clear account plans.Work closely with Integra’s global delivery teams to ensure quality, timeliness and quick issue resolution.Grow accounts through renewals, upsell and cross-sell of Integra’s services.Build strong client advocacy, including references and case studies.4. Market Intelligence & ReportingShare market insights to help shape Integra’s offers and priorities in the UAE.Track competitors, tenders and developments in UAE education, research and AI adoption.Maintain accurate forecasts and reporting.QUALIFICATIONS & EXPERIENCERequiredBachelor’s degree from a recognized university.6–8 years of B2B sales or business development experience in Dubai, including cold calling and field sales.Proven track record of selling to schools, school groups, universities or education bodies in the UAE.Experience managing and growing client accounts after the first sale.An existing network across the UAE education sector.Fluency in English and Arabic (written and spoken).Excellent presentation, negotiation and follow-up skills; comfortable with CRM tools and Microsoft Office.Valid UAE driving licence and willingness to travel across the Emirates.PreferredExperience selling EdTech, educational content, assessment or publishing services.Familiarity with KHDA, ADEK and Ministry of Education processes, or government vendor registration and tenders.Understanding of AI in education and research, or research integrity.Experience representing a company at conferences and exhibitions.CORE COMPETENCIESHunter and farmer opens new doors and grows existing accounts.Relationship builder: earns trust quickly across cultures and seniority levels.Ownership: works independently, follows through and needs little supervision.Commercial sense: links Integra’s capabilities to clear client outcomes.Learning agility: curious about education, publishing and AI.REPORTING LINE & CONTACTThis role reports to the VP – Growth & Strategy and Site Head – UAE, and is based at Integra’s Dubai office.Integra Global Services FZCO, a fully owned subsidiary of Integra Software Services Pvt LtdUnit No: 1O-03-A3, Jewellery & Gemplex 1, Plot No: DMCC-PH2-J&GPlexS, Jewellery & Gemplex, Dubai, UAEWebsite: www.integranxt.com | Email: lalitha.mohan@integra.co.in