Collections Representative

Company Description Tameer Steel Company, established in 2015, is a growing player in the steel production industry with a strong reputation for quality. The company focuses on delivering products that meet strict inspection standards and specific customer requirements. This commitment to quality control supports long-term relationships with clients and stable business operations. Professionals joining Tameer Steel can expect a performance-driven environment that values reliability, precision, and customer satisfaction.Role Description The Collections Representative is a full-time, on-site role based in Jeddah. This position is responsible for contacting customers regarding outstanding payments, negotiating repayment arrangements, and ensuring timely debt and cash collection in line with company policies. The role includes maintaining accurate records of all collection activities, updating customer account information, and collaborating with the finance team to reconcile accounts and resolve discrepancies. The Collections Representative will also handle customer inquiries related to billing and payments, provide clear and respectful communication, and escalate complex cases when needed. The role requires adherence to internal procedures, preparation of regular collection reports, and contribution to continuous improvement of collection processes.Qualifications and job Requirements Saudi Nationals Only.3-5 years of Experience in the same role.Candidates should possess strong Debt Collection and Cash Collection skills, with experience managing overdue accounts and payment follow-ups.Candidates should possess effective Communication and Customer Service skills to handle customer interactions professionally and resolve payment-related issues.Candidates should possess a solid understanding of Finance principles relevant to collections, account reconciliation, and basic billing processes.Candidates should possess proficiency in using office software (e.g., spreadsheets, ERP or accounting systems) and maintaining accurate documentation.Candidates should possess strong organizational and time-management skills, with attention to detail and the ability to work with targets and deadlines.Previous experience in collections, credit control, or a related finance role is preferred; experience in the industrial or manufacturing sector is an advantage.A relevant diploma or bachelor’s degree in finance, accounting, business, or a related field is beneficial.