Community Specialist

Job Title: Community Specialist

Department: Quality Assurance, Health, Safety & EnvironmentReports to: HEAD of QHSE, DLP, & Community ManagementJob Purpose:Responsible for managing the day-to-day operations of residential communities, ensuring well-maintained facilities, effective service delivery, resident satisfaction, and compliance with company policies and applicable regulations.

Key Responsibilities

Oversee community operations, maintenance, security, cleaning, landscaping, and common areas.Manage owner and resident enquiries, complaints, and escalations.Monitor community budgets, service charges, expenses, and cost control.Manage contractors and service providers to ensure quality service delivery.Ensure compliance with relevant regulations, health, safety, and company policies.Coordinate property handovers, defect rectification, and Defects Liability Period (DLP) matters.Conduct regular inspections and follow up on maintenance and operational issues.Prepare operational reports and monitor service performance.Lead community management teams and drive resident satisfaction.

Requirements

Bachelor’s degree in Business Administration, Facilities Management, Property Management, or a related field.Relevant experience in community or property management.Strong communication, customer service, and problem-solving skills.Experience in budget management, contractor coordination, and facilities operations.Knowledge of UAE property management regulations is an advantage.Arabic-speaking is an advantage.