Credit and Collections Manager

Robert Half Permanent Placement is partnering with a leading manufacturer Lancaster, NY on their search for a Credit and Collections Manager to join their team due to an upcoming retirement. Starting salary is $65,000 - $85,000 depending on experience and includes a comprehensive benefits package, excellent perks, and an extremely generous bonus structure after one year of employment. Responsibilities include but not limited to: Leads credit and collections operations, overseeing customer credit analysis and maintenance of accounts receivable balances while reporting to the Director of FinanceSupervises Accounts Receivable representative and partners with Human Resources on hiring strategies and making final hiring decisions for open department rolesManages team training on company and department policies, procedures, and best practices, and coordinates training needs with the training departmentOversees employee scheduling, time-off requests, workload distribution, performance reviews, and employee relations matters such as discipline and termination with Human Resources supportReviews daily past-due balances in Oracle ERP to identify customers requiring payment follow-up and prepares customer accounts receivable aging reportsWorks with managers and sales staff on major delinquent accounts that need escalated credit review or customer attentionEvaluates customer credit applications, researches financial information, and makes recommendations to the Director of Finance on credit termsReconciles cash receipts to customer accounts, follows up with customers on expected payment dates, supports management projects, and maintains confidentiality and ethical standardsRequires a minimum 2-year college degree in accounting plus at least 2 years of related work experienceMust be comfortable using Microsoft Office and general computer systemsNeeds strong core competencies including attention to detail, advanced written and verbal communication, customer service focus, integrity, quality orientation, and teamworkExpected to demonstrate a positive attitude, follow through on commitments, solve problems proactively, go above and beyond for customers, and stay focused on outcomes and accountabilityRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.