Customer Logistics Manager

For one of our clients, a global pioneer in pharmaceuticals, we are currently looking for aCustomer Logistics Manager. General Information:Start date: asapLatest start date: 01.11.2026Duration: 12 months with the possibility of extensionWork location: KaiseraugstWorkload: 100%Home Office: possible, max 40%Working hours: Standard

Department: PTSLTeam: Supply Chain Operation Direct Market ( approx 15 people)About the job: The Global Supply Chain Operations Organization centrally manages supply, inventory, and replenishment planning for drug products, connecting markets directly to the global manufacturing network.

Within this end-to-end framework, the Customer Logistics Manager is responsible for trading and delivering semi-finished (SEMP) and finished products (FG) to third-party customer markets worldwide. This role ensures high service levels, right-first-time order fulfillment, and full compliance for product and document supply.Key responsibilities include coordinating upstream replenishment, maintaining master data and supply chain setups, optimizing the cost-to-serve model, and leveraging data analytics and technology to drive efficiency and meet service goals in collaboration with local and global stakeholders.Tasks & Responsibilities:Ensure global market supply to third party customers on time in full at the right quality and costPartner with different interfaces for upstream replenishment coordination from central packagingContinuously improve the cost-to-serve-model (incl. KPI metrics).Leverage data for decision making by using e.g. analytics, simulation tools and customer insightsDrive efficiency through identifying value-adding and productivity-enhancing opportunities through technology and dataCollaborate with different functions in the markets to understand the changes which may impact supply to the country and align with planning functions to adjust the Replenishment PlanEnsure appropriate supply chain set-up (incl. e.g. master data)Must Haves:Education: Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field (or equivalent specialized training).Minimum 5 years of professional experience in Supply Chain Management and Operations within the pharmaceutical industry.SAP, Microsoft Office, and familiar with AI-driven supply chain tools/analytics.Professional fluency in English (written and spoken); German is a plus.Sounds interesting? Apply now – we’re looking forward to receiving your applications!Application Submission Deadline: 02.11.2026