Customer Service Interior Design - Intern
Lux Renov8 & Fitout · Dubai, United Arab Emirates
Tailor my CV for this job — freeAbout the RoleWe Wrap a Lux Renov8 company is looking for a confident, organized and customer-focused intern to join our Dubai team.This is a client-facing customer service role within the interior design and home improvement industry. You will be one of the first points of contact for customers, handling enquiries through WhatsApp, phone, email and our digital channels.Your role will be to understand customer requirements, collect the necessary project information, explain our services, coordinate appointments and ensure consistent follow-up.Key Responsibilities
- Handle customer enquiries via WhatsApp, phone and email
- Understand and qualify customer requirements
- Collect photos, measurements and project information
- Explain We Wrap’s services and next steps
- Coordinate consultations and site visits
- Follow up on enquiries, estimates and quotations
- Maintain customer information and follow-ups in the CRM
- Coordinate with our sales, design and operations teamsWho We’re Looking For
- Strong communication and interpersonal skills
- Professional and confident when dealing with customers
- Organized, responsive and proactive
- Good written and spoken English
- Interest in interior design, renovation or home improvement
- Comfortable using digital tools and CRM systemsExperience or education in customer service, hospitality, sales, real estate or interior design is an advantage but not essential.Career OpportunityThis internship is intended to develop into a full-time position. Towards the end of the internship, successful candidates who demonstrate strong performance and the ability to manage customers independently may be offered permanent employment with We Wrap.About We WrapWe Wrap specializes in transforming kitchens, wardrobes, bathrooms, doors and interior surfaces using premium architectural films.