Delivery & Logistics Operations Supervisor

We are looking for a hands-on operations professional to manage merchant pickups, last-mile deliveries, and field logistics across Dubai.

Key Responsibilities

Coordinate merchant pickups and verify order accuracy, product condition, packing, and labelling.Manage delivery routes, driver/helper coordination, and vehicle readiness.Train merchant staff, drivers, and helpers on operational standards.Obtain signed proof of delivery and resolve delivery failures, returns, and customer issues.Maintain daily delivery reports, exception logs, vehicle records, and operational KPIs.Identify recurring issues and recommend improvements to pickup schedules, delivery routes, and service quality.

Requirements

Valid UAE light vehicle driving licence with a clean driving record.5+ years of UAE experience in logistics, warehouse, courier, or delivery operations.Experience in B2B deliveries to shops, trade counters, offices, or commercial sites.Good knowledge of Dubai mainland and industrial areas.Comfortable using handheld scanners, delivery apps, and digital portals.Proficiency in English and Hindi/Urdu.