Director - Communications - Jumeirah Burj Al Arab

About JumeirahJumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.About Jumeirah Burj Al Arab:Jumeirah Burj Al Arab is more than a hotel, it is a global icon of luxury hospitality. Since opening in 1999, it has defined the pinnacle of the industry, setting new benchmarks in personalised service and creating truly unforgettable guest experiences.Today, it enters a bold and defining new chapter. After more than 25 years at the forefront of the industry, the property will undergo a carefully considered restoration led by renowned designer Tristan Auer, bringing a refined contemporary vision while preserving the legacy, craftsmanship, and spirit of this extraordinary landmark.About the JobAn exciting opportunity has arisen for a Director – Communications role to join Jumeirah Burj Al Arab.The main duties and responsibilities of this role include:Define the next chapter of Jumeirah Burj Al Arab through a compelling communications strategy, honouring its legacy while placing its reopening at the forefront of the global luxury conversation, aligned with brand and commercial ambitions.Bring the art of exceptional hospitality to life through evocative storytelling and refined editorial content, revealing bespoke guest experiences, culinary artistry and defining moments across public relations, digital and social media channels.Cultivate enduring relationships with influential journalists, editors and key opinion leaders across local, regional and international markets, securing distinguished coverage that deepens the hotel’s resonance with discerning audiences.Curate prestigious brand partnerships and creator collaborations that connect the hotel with the worlds of art, culture and luxury, working across hotel and corporate teams to inspire engagement and strengthen cultural relevance.Steward the reputation of an extraordinary landmark with impeccable judgement and discretion, advising senior leaders, preparing spokespeople for prominent media engagements and guiding sensitive and crisis communications with clarity and composure.Direct communications agencies, budgets and campaign delivery with exacting standards, translating media insights and performance measures into stronger visibility, meaningful engagement and commercial value while upholding Jumeirah’s brand and governance requirements.About YouThe ideal candidate for this position will have the following experience and qualifications:Bachelor’s degree in Communications, PR, Journalism, Marketing or a related field; postgraduate study or recognised professional accreditation preferred.At least 10 years’ progressive communications, PR or journalism experience, including substantial leadership within luxury hospitality, travel or premium brands; iconic property, opening or repositioning experience desirable.Exceptional English, refined editorial judgement and distinctive luxury storytelling and presentation skills; additional languages and knowledge of Middle Eastern art and culture desirable.Influential local, regional and international media relationships, with proven success shaping integrated strategies that elevate reputation, brand relevance and commercial impact.Extensive experience advising executives, preparing spokespeople and managing high-profile media and crises with discretion, alongside leadership of agencies, partners, teams and budgets to deliver measurable results.About the BenefitsAt Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.Benefits include:Supportive and inclusive work environmentAccess to Learning & Development programmes and clear career pathwaysOpportunities for internal mobility within our global networkColleague discounts on food, beverage, and hotel stays worldwideComprehensive healthcare and life insurance coveragePaid annual leave entitlementIncentive programmes aligned with leadership performanceCompetitive tax-free salary paid in UAE Dirhams (AED)