Director of Experiences
The Portal · Austin, TX
Tailor my CV for this job — freeDirector of Experiences
Our community brings together changemakers across technology, business, arts, culture, and wellness.Opening in downtown Austin, The Portal will feature a rooftop pool, sauna, cold plunges, movement studio, members' restaurant and bar, coworking spaces, and a dynamic calendar of cultural and social experiences.About the RoleWe are seeking a dynamic, highly connected, and hospitality-driven Director of Experiences to lead programming, partnerships, private events, and member experiences at The Portal Austin.This hands-on leadership role combines creative direction, business development, team management, and hospitality. The ideal candidate is a natural connector, exceptional host, and entrepreneurial leader who thrives both behind the scenes and on the floor.Key ResponsibilitiesProgramming & PartnershipsCurate an inspiring calendar of events spanning wellness, music, arts, culture, entrepreneurship, and personal development.Build relationships with influential speakers, artists, musicians, and cultural figures.Develop strategic brand partnerships, sponsorships, and community collaborations.Oversee programming strategy and execution alongside the Events Manager.Private Events & RevenueOwn and achieve private event booking and revenue targets.Proactively secure corporate events, brand activations, private dinners, and celebrations.Manage event sales, including inquiries, venue tours, proposals, negotiations, and contracts.Build relationships with brands, event planners, and corporate clients to generate repeat business.House Management & Member ExperienceMaintain a highly visible on-site presence, actively hosting members and fostering meaningful connections.Serve as Manager on Duty, overseeing house operations, hospitality standards, and member satisfaction.Lead, train, and manage the Events Manager and event support team.Collaborate with the General Manager to ensure seamless operations and an exceptional club atmosphere.Financial & Operational OversightManage programming budgets, event expenses, and revenue performance.Track event attendance, member engagement, and private event sales.Support pre-opening preparations, team training, and launch programming.Qualifications5+ years of experience in hospitality, events, experiential programming, or private members' clubs.Proven success in team leadership, event sales, and revenue generation.Strong network within Austin's creative, entrepreneurial, and cultural communities.Exceptional interpersonal, organizational, and business development skills.Passion for wellness, music, culture, hospitality, and community building.Hands-on leadership style with availability to work evenings and weekends.Annual SalaryStarting $100,000 with a specified % event revenue commission structurePerformance Bonus: Up to 20% of annual base salary, based on private event revenue, strategic partnerships, member engagement, and operational performance.BenefitsHealth insurance, dental, vision; 401kSick pay accrued at 1 hour per 30 hours workedPTO: 10 days in the first year, increasing to 14 days in the second yearStart Date & HoursStart Date: Flexible - November or DecemberStandard Hours: Wednesday - Sunday, 2pm-10pm (subject to event needs)