E-Commerce & Growth Manager - Profit Sharing (Mandarin Speaker)
Decor Hub Sdn. Bhd. · Petaling Jaya, Selangor, Malaysia
Tailor my CV for this job — freeDecor Hub is one of Malaysia's fastest-growing home improvement brands, specialising in DIY wall panels, UV marble sheets, fluted panels, wallpaper and interior decorative materials.We sell primarily through TikTok Shop, Shopee and other online channels, with ambitions to become one of Malaysia's leading home décor brands.We are looking for an experienced E-commerce & Growth Manager to take ownership of our online business across TikTok Shop, Shopee and Website, while also overseeing growth and digital marketing activities that directly contribute to online sales.This is a hands-on management role for someone who is commercially strong in e-commerce and ready to take broader ownership of business growth.You do not need to be an expert in every area of marketing. However, you should be able to understand the full online customer journey, analyse performance, identify growth opportunities, coordinate different functions and guide the team towards better commercial results.You will work closely with the Founder and management team and will participate in an open-P&L profit-sharing scheme, giving you visibility into key commercial numbers and the opportunity to benefit directly from profitable business growth.Key ResponsibilitiesE-commerce & Commercial ManagementTake ownership of overall performance across TikTok Shop, Shopee and Website. Develop monthly and quarterly sales plans, campaign strategies and growth initiativesMonitor key metrics including GMV, conversion rate, AOV, traffic, ROAS and profitabilityManage pricing, promotions, vouchers, platform campaigns and product assortmentAnalyse channel P&L, margins, platform fees, advertising costs and overall profitabilityIdentify underperforming products, channels and campaigns and implement improvement plansCoordinate inventory and stock planning for campaigns and key productsPrepare regular performance reports and recommendations for managementTikTok Live & Affiliate GrowthOversee the performance of TikTok Live operationsMonitor live-host performance, GMV/hour, conversion and live-stream effectivenessDevelop strategies to improve live traffic, conversion and salesGrow and improve the TikTok affiliate programmeIdentify and develop suitable affiliates, creators and KOLsReview affiliate commission structures, product selection and promotional strategiesWork with the team to increase affiliate contribution and creator-generated salesGrowth & Digital MarketingWork closely with the team to support e-commerce growth through content, paid traffic, affiliates and campaignsReview basic marketing performance such as traffic, customer acquisition cost, conversion and campaign ROIProvide input on content and campaign priorities based on sales performance and product focusCoordinate with internal team members or external specialists on Meta, TikTok and other digital marketing activitiesIdentify opportunities to improve traffic, conversion and customer retentionLearn and gradually take greater ownership of digital marketing decisions as the business growsYou do not need to be a marketing expert. We are primarily looking for someone strong in e-commerce operations who is commercially minded and willing to learn and grow into the marketing side of the business.Team ManagementLead and coordinate team members involved in e-commerce, live commerce, affiliates, content and digital growthSet clear targets, priorities and performance expectationsConduct regular follow-ups and performance reviewsImprove SOPs, workflows and reporting processesCoordinate closely with customer service and other related functions where requiredBe willing to work hands-on when necessary, especially during major campaigns or when solving operational issuesOpen-P&L Profit SharingThe successful candidate will be eligible to participate in an open-P&L profit-sharing scheme based on actual business profitability.You will have visibility into key commercial performance numbers so that you can understand how decisions relating to:salesgross marginplatform feesadvertisingpromotionsfulfilmentproduct mixoperating costsaffect the profitability of the business.The objective is to reward sustainable and profitable growth, rather than focusing only on GMV or headline sales.Full details of the profit-sharing structure will be discussed with shortlisted candidates.RequirementsMinimum 3 years of relevant e-commerce experiencePrevious experience managing or leading an e-commerce function is preferredStrong practical experience with TikTok Shop, Shopee and/or WebsiteGood understanding of marketplace campaigns, pricing, promotions and conversionExperience with TikTok Live and/or affiliate marketing is highly preferredStrong commercial understanding of sales, margins, platform fees and profitabilityComfortable analysing data and making decisions based on performanceAble to work independently and take ownership of business resultsComfortable working in a fast-moving SME environmentStrong communication, leadership and problem-solving skillsStrong Senior E-Commerce Executives who are ready to step up into a management role are also encouraged to apply.Advantageous ExperienceDigital marketing or performance marketingPaid social / Meta Ads / TikTok AdsContent strategy and performance analysisCustomer acquisition and conversion optimisationSiteGiant, BigSeller or similar e-commerce systemsHome improvement, home décor, furniture, electronics, FMCG or other consumer-product industriesStrong e-commerce candidates who have worked closely with digital marketing teams but have not personally managed every marketing channel are still encouraged to apply.Who Will Do Well in This RoleWe are looking for someone who does more than maintain online stores.You should be able to look at the business and ask:Why are sales increasing or decreasing?Which products and channels should we focus on?How can we improve live-stream performance?How can we increase affiliate contribution?Are our advertising and promotions actually profitable?What content should the team focus on to support sales?Where should we allocate our marketing budget for the best return?What is currently limiting the next stage of growth?Ultimately, you will be responsible for helping the company achieve profitable and sustainable online growth.Compensation & BenefitsOpen-P&L Profit Sharing based on business profitabilityPerformance and salary review based on resultsOpportunity to take ownership of a growing e-commerce businessDirect exposure to Founder and management-level decision makingCareer progression as the company expandsWorking LocationSubang Business Centre, USJ 9 , Subang Jaya, Selangor