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Front Desk Executive

Starwalkers · Dubai, Dubai, United Arab Emirates

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Starwalkers is a neurodiversity-affirming paediatric therapy clinic in DHCC. We work with children with autism, ADHD, Down syndrome and speech delay, and with the families around them. We are looking for a Front Desk Executive to run the day-to-day of the clinic.What you will doWelcome families, manage check-in and the waiting areaOwn the daily schedule: bookings, reschedules, cancellations, therapist diariesTake payments and issue invoices and receipts in DHA softwareSend renewal reminders, and confirm the next block of dates with the familyKeep patient records, consent forms and session notes current in the softwareAnswer the clinic phone and WhatsApp for existing familiesCoordinate with therapists on rooms and session changesSupport DHA documentation and insurance paperworkRequirementsFluent in Tagalog and English. Many of our families are Filipino and we want them spoken to in their own language. Arabic or Hindi is a further plus.Available weekends. Weekends are our busiest clinic day and attendance is required, not optional.1 to 3 years at a clinic, hospital, school or hotel front deskComfortable with practice management software; ClinicSoft experience is an advantageOrganised and reliable with details that matter: a missed booking affects a child’s therapyWarm with families, including on difficult daysAlready in Dubai with the right to work. A spouse or family visa is idealThe detailsFull-time, in clinicAED 3,000 to 4,000 per month depending on experienceReporting to the FounderTo apply: send your CV to admin@starwalkersclinic.com with one line on why you want to work with families of neurodivergent children.