Front Office Executive

Company Description Villavi Group is a growing organization committed to delivering high-quality services and creating positive experiences for its clients and partners. The company values professionalism, integrity, and a collaborative work culture, offering team members opportunities to learn and develop in a supportive environment. Villavi Group focuses on efficient operations and strong customer relationships, emphasizing reliability and service excellence. Team members are encouraged to contribute ideas, take ownership of their work, and help improve processes and client satisfaction.Role Description The Front Office Executive is a full-time, on-site role based in Puducherry. This role is responsible for welcoming visitors, managing reception duties, answering phone calls, and directing inquiries to the appropriate team members or departments. Day-to-day tasks include handling customer queries, maintaining visitor logs, managing appointments, and supporting front office operations such as mail handling and basic administrative tasks. The Front Office Executive ensures a professional and organized reception area, provides clear and courteous communication to guests and colleagues, and supports a smooth and efficient office environment. This position requires consistent punctuality, attention to detail, and a strong focus on customer service and professionalism.QualificationsCandidates should possess strong Front Office and Receptionist Duties skills, including managing visitors, calls, and basic administrative tasks.Candidates should possess excellent Communication and Interpersonal Skills to interact effectively with customers, colleagues, and external partners.Candidates should possess solid Customer Service skills, with the ability to respond to inquiries, resolve issues, and maintain a courteous, professional demeanor.Relevant experience in a front office, reception, or customer-facing role is preferred.Basic computer proficiency (email, office software, and appointment scheduling tools) is required.Strong organizational skills, reliability, and the ability to manage multiple tasks in a busy office environment are beneficial.Ability to communicate clearly in English and local languages used in Puducherry is an advantage.