Guest Relations Executive

Company Description NURA – Sustained Health with Active-AI Screening is a collaboration between Fujifilm Healthcare and Dr Kutty’s Healthcare, combining advanced AI-enabled imaging with expert medical care. The organization focuses on regular health screening programs that help detect cancers and lifestyle diseases in asymptomatic individuals at an early stage. By identifying health risks early, NURA supports timely intervention and more effective treatment outcomes. NURA operates dedicated screening centers across India, including locations in Bengaluru, Gurugram, Mumbai, Hyderabad, Calicut, and Chennai, offering a modern and patient-centered experience.Role Description The Guest Relations Executive is a full-time, on-site role based at the NURA center in Chennai. The individual in this position welcomes guests, manages check-in and check-out processes, and coordinates appointment schedules to ensure a smooth flow of visitors throughout the day. Responsibilities include handling reception desk duties, responding to inquiries in person and over phone or email, and guiding guests through registration and screening procedures. The Guest Relations Executive also addresses guest concerns, facilitates communication between visitors and clinical staff, and supports basic sales activities such as explaining services and packages. The role requires maintaining a professional, empathetic, and organized approach to provide a positive experience for every guest.Qualifications Candidates should possess strong Guest Relations and Customer Service skills to ensure a welcoming and supportive experience for all visitors.Candidates should possess excellent Communication skills, including clear verbal and written interaction and active listening.Candidates should possess Receptionist Duties capabilities, such as managing front desk operations, scheduling appointments, and handling inquiries efficiently.Candidates should possess Sales skills to confidently explain service offerings, packages, and promotions, and assist guests with bookings.Relevant qualifications such as a diploma or degree in hospitality, healthcare administration, or a related field are beneficial.Prior experience in healthcare, hospitality, or customer-facing roles is preferred.Ability to use basic computer applications and appointment management systems, with attention to detail and accuracy.Strong interpersonal skills, professional appearance, and the ability to work flexible hours as needed.interested candidates can share your cv at aswathi@nura.in