Health Operations Executive

Key ResponsibilitiesConfigure and maintain Individual and SME health insurance products on the digital health platformSet up plan structures, benefits, pricing logic, eligibility rules, and underwriting parametersPerform validation checks on rates, calculations, and plan configurations before go-liveSupport brokers, insurers, and internal stakeholders with portal updates, queries, and issue resolutionManage ongoing updates including pricing revisions, benefit changes, and plan additionsCoordinate with the technology team to communicate business and operational requirementsAssist in testing new features, fixes, and enhancements on health insurance portalsSupport UAT activities and ensure smooth operational platform usageUse Excel extensively for premium calculations, data validation, reconciliation, and reportingMaintain operational data and support reporting related to health insurance products and platform usageRequirements1–3 years of experience in health insurance operations within broker, insurer, TPA, or insurtech environmentExposure to Individual and/or SME health insurance products is essentialStrong numerical and analytical skills with excellent Excel knowledgeGood understanding of health insurance benefits, pricing concepts, and operational workflowsStrong English communication skills (written and verbal)Ability to coordinate with technology teams and translate business requirements clearlyDetail-oriented, organized, and comfortable working on digital platformsPrior experience working on insurance portals or core systems is an advantageProactive mindset with willingness to learn in a fast-paced insurtech environment