HR Operation Specialist

Job Description

Human Resources Specialist

Department: Human Resources Duties and Responsibilities: Employment Contract Management: Prepare and review employment contracts for new and renewing employees in accordancewith the laws and regulations in force in the Kingdom of Saudi Arabia.

Ensure that employee data is registered and continuously updated in the system. Issuance and Renewal of Residency (Iqama) Permits and Work Permits: Follow up on the issuance and renewal of iqamas (residency permits) and work permits foremployees. Ensure all iqamas and work permits are valid and updated per the requirements of theMinistry of Human Resources and Social Development. Provide support to employees regarding inquiries related to iqamas and work permits. Health Insurance: Coordinate with insurance companies to provide health coverage for employees and theirfamilies. Enroll new employees and their families (if applicable) into the health insurance systemaccording to internal policies. Remove employees whose contracts have ended or who have left the company from thehealth insurance system. Monitor the renewal and updating of insurance documents in accordance with Saudiregulations. Employee Relations Management: Support employees with their work-related inquiries and issues. Handle and resolve employee complaints effectively and in line with company policies. Organize events and activities that enhance employee engagement and motivation. Attendance, Departure, and Leave Records Management: Monitor employees’ attendance and leave records and coordinate leave in accordance withinternal policies. Prepare monthly attendance and departure reports and submit them to management. Payroll and Benefits Management: Calculate employee salaries accurately and on time, according to contracts and internalregulations. Calculate salaries for SMASCO employees in addition to the parent company’s employees,ensuring timely and policy-compliant salary payments. Monitor employee benefits such as social insurance, medical insurance, and bonuses. HR Management System (HRMS) Administration: Manage and update employee data in the HRMS. Ensure effective use of the system and follow up on any technical issues. Generate periodic reports from the system for HR management and provide necessarysupport to various teams. Communicate with HR technical support in case of any issues. Handling Government Platforms: Mudad platform: Monitor and update payroll data and upload justifications in case ofviolations. GOSI (General Organization for Social Insurance): Register new employees in socialinsurance and ensure all monthly contributions and updates are settled in the GOSI system. Qiwa platform: Manage all HR-related services such as issuing work permits, workauthorizations, and managing employment contracts. Travel Ticket Booking for Employees: Book travel tickets for employees taking their annual leave in accordance with companypolicies. Arrange business trips and coordinate all related details including flight and hotel bookings. Coordinate with external travel agencies to book tickets for employee vacations andbusiness trips, ensuring optimal deals and adherence to budget. Report Preparation: Prepare periodic reports on employee status, including attendance, performance,compliance, residency permits, and work permits. Provide recommendations to management on process improvements and implementationof HR policies. Authentication of Riyadh Chamber Letters: Follow up on and complete the authentication of letters from the Riyadh Chamber ofCommerce as per legal and administrative requirements. Work Visa Authentication via Ministry of Foreign Affairs: Coordinate with relevant authorities to authenticate work visas through the Ministry ofForeign Affairs and facilitate all necessary procedures. Employee Housing Management: Assign and manage employee accommodation and keep records updated. Coordinate with the maintenance department to handle repairs and ensure housing is ingood condition. Respond to employee requests or issues related to accommodation promptly.Qualifications Bachelor’s degree in human resources, Business Administration, or a related field. Minimum 2 years of experience in HR operations, preferably in small to mid-sizedcompanies. Hands-on experience with government platforms (Qiwa, Mudad, GOSI, Chamber ofCommerce). Proficient in HR systems and Microsoft Excel. Strong organizational, communication, and problem-solving skills. Fluency in English (spoken and written)