HR Operations Assistant Manager

About the RoleThe HR Operations Manager (Assistant Manager) is responsible for overseeing and managing day-to-day HR operations to ensure efficient delivery of HR services across the organization. This role supports the implementation of HR policies, employee lifecycle management, payroll coordination, HR compliance, HR systems administration, and continuous improvement of HR processes. The incumbent acts as a key liaison between employees, management, and external stakeholders to ensure a positive employee experience and adherence to company policies and labor regulations.Responsibilities1. HR Operations ManagementManage end-to-end employee lifecycle processes including onboarding, transfers, promotions, and separations.Ensure accurate and timely maintenance of employee records and HR documentation.Implement and monitor HR policies, procedures, and standard operating practices.Drive process improvement initiatives to enhance HR service delivery and operational efficiency.2. Payroll & Benefits AdministrationCoordinate monthly payroll activities with payroll vendors or finance teams.Validate employee attendance, leave records, overtime, and payroll-related data.Administer employee benefits programs including insurance, retirement plans, and wellness initiatives.Resolve employee inquiries related to payroll and benefits with an outsourcing vender.3. Employee AdministrationManage employment contracts, confirmation processes, and personnel records.Monitor employee probation periods and performance review timelines.Support employee engagement activities and welfare programs.Ensure smooth onboarding and offboarding experiences.4. HR Compliance & GovernanceEnsure compliance with labor laws, statutory requirements, and company policies.Maintain records related to audits, inspections, and legal compliance.Prepare reports for management and regulatory authorities as required.Support investigations and disciplinary processes in accordance with company policies.5. HRIS & Data ManagementMaintain HRIS data integrity and employee information accuracy.Support HR system implementation, upgrades, and process automation initiatives.Analyze HR metrics and identify areas for improvement.6. Stakeholder ManagementServe as the primary point of contact for employee HR operational matters.Partner with department managers on HR operational requirements.Coordinate with external vendors, government agencies, and service providers when necessary.Key Performance Indicators (KPIs)Payroll accuracy and timelinessEmployee onboarding completion rateHR service request turnaround timeHR compliance and audit resultsEmployee data accuracyEmployee satisfaction with HR servicesProcess improvement and automation achievementsStatutory submission compliance rateMandantory Language Prefarence: Japanese: Native-level proficiency or JLPT N1 equivalent/higher English: Native-level proficiency or advanced business-level proficiency--------------------------------------------------------------------【職務概要】HR Operations Manager（Assistant Manager）は、人事オペレーション業務全般を管理・運営し、組織全体への効率的かつ高品質な人事サービスの提供を担います。人事制度・規程の運用、人事情報管理、給与・福利厚生関連業務の管理、人事コンプライアンスの推進、人事システム（HRIS）の運用、および継続的な業務改善を担当します。また、従業員、管理職、外部ベンダーなどの関係者との窓口として、従業員エクスペリエンスの向上と法令・社内規程の順守を推進します。【主な職務内容】1. 人事オペレーション管理入社、異動、昇進、退職など、従業員ライフサイクル全般の運営・管理人事データおよび関連文書の正確かつ適時な管理人事規程、各種手順書および業務プロセスの運用・管理人事サービスの品質向上および業務効率化に向けた改善活動の推進2. 給与・福利厚生管理給与計算業務における外部ベンダーまたは経理部門との連携li>勤怠、休暇、残業データなど給与関連情報の確認・管理社会保険、退職金制度、福利厚生制度などの運営給与・福利厚生に関する従業員からの問い合わせ対応およびアウトソーシングベンダーとの調整3. 従業員管理業務雇用契約、人事異動、人事記録の管理試用期間管理および評価スケジュールのフォローアップ従業員エンゲージメント施策や福利厚生活動の支援入社・退職手続きの円滑な運営4. 人事コンプライアンス・ガバナンス労働関連法令および社内規程の遵守状況の管理監査・法定調査・コンプライアンス関連文書の整備および保管経営層や関係当局向け各種レポートの作成懲戒案件や社内調査への対応支援5. HRIS・人事データ管理HRISにおける人事データの正確性および整合性の維持人事システム6. 関係者対応（ステークホルダーマネジメント）人事運営に関する従業員からの問い合わせ窓口各部門マネージャーとの連携および人事課題への対応外部ベンダー、官公庁、各種サービスプロバイダーとの調整必須言語：日本語：母国語であること OR 母国語に相当するN1以上の実力を保有のこと英語：母国語レベル OR 上級ビジネスレベル