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Human Resources Manager

Spoon Consulting · Saint Pierre, Moka, Mauritius

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About the RoleWe are looking for a HR Manager to own the local People agenda and partner closely with local leaders and the global People team as we scale. This person will be the primary HR partner on the ground, responsible for employee experience, manager support, talent processes, HR operations and local compliance, while ensuring our Mauritius team remains closely connected to the broader organization. The role requires strong autonomy, sound judgment and the ability to build trust quickly with employees and managers alike.

Key Responsibilities

Legal & Compliance● Ensure full compliance with Mauritian labour law across all HR practices — contracts, working time,leave, terminations and disciplinary procedures.● Act as the go-to expert on local legislation, proactively flagging legal or regulatory changes that mayimpact the business.● Liaise with local authorities, the labour inspectorate and external legal counsel as needed.● Maintain up-to-date, compliant employee documentation and records.Employee Relations & Culture● Partner closely with local leadership to shape the employee experience and maintain a strong, connectedculture as the Mauritius team scales.● Organize and lead local engagement events and initiatives to strengthen team cohesion and companyculture.● Act as a trusted point of contact for employees, gathering and relaying feedback and sentiment fromlocal teams to HR management and relevant stakeholders.● Advise managers on employee relations matters, including conflict resolution, performance concerns anddisciplinary processes, in line with local law and global guidelines.● Champion the company culture locally while adapting communication and initiatives to the Mauritiancontext.● Coach and advise local managers on people leadership, including performance, feedback, team dynamicsand employee development.HR Operations & Process Alignment● Ensure local HR processes are aligned with global and group HR policies and procedures (performancereviews, talent reviews, onboarding, offboarding).● Own the end-to-end employee lifecycle locally: onboarding, contract administration, personnel filemanagement and offboarding.● Support Finance in the payroll process by providing and validating HR data, liaising with payroll providersas needed.● Administer local employee benefits, including medical insurance, and manage relationships with relevantproviders and brokers.● Maintain and update employee data in the HRIS (e.g. Bob), ensuring data quality and consistency withgroup standards.Talent & Development● Support local recruitment efforts in coordination with hiring managers.● Partner with local leaders and the global People team to identify talent needs, capability gaps, retentionrisks and development priorities as the Mauritius organization grows.● Coordinate the local rollout of talent processes - talent reviews, performance cycles, objective-setting -and ensure managers understand and follow the required steps.● Support career development conversations and internal mobility for local employees.Reporting & Communication● Proactively identify trends and risks across engagement, retention, performance and employee relations,and recommend actions to local leadership and the global People team.● Act as a liaison between Mauritius-based teams and the global People function, ensuring smoothinformation flow in both directions.● Prepare and consolidate local HR data required for group-wide reporting or audits.Candidate Profile● 6- 8 years of experience in an HR generalist, HR Business Partner or similar role, ideally with exposure toan international, multicultural environment.● Solid, up-to-date knowledge of Mauritian labour law and HR compliance requirements.● Fluent in French and English, both written and spoken — daily use of both languages is required.● Strong interpersonal and communication skills; comfortable engaging with employees at all levels.● Proven ability to organize events and initiatives and drive engagement locally.● Autonomous, proactive and comfortable working with limited on-the-ground HR support, with a remotereporting line.● Discretion and a strong sense of confidentiality.● Experience with HRIS platforms (e.g. Bob) is a plus.