Human Resources Supervisor

Job Descriptions:- Team Leadership: Lead, coach, mentor, and monitor HR administrators’ performance.- HR Operations: Manage employee onboarding, employee lifecycle changes, and termination processes.- Service Delivery: Monitor Help Desk requests, distribute workloads, and ensure SLAs and KPIs are achieved.- Issue Resolution: Handle escalations, urgent requests, and employee or stakeholder concerns.- Stakeholder Management: Coordinate with Regional Payroll, Talent Acquisition, Benefits, and local HR teams.- Process Improvement: Standardize HR procedures, improve efficiency, and share global best practices.- Reporting & Analytics: Analyze Help Desk data, prepare operational reports, and identify service improvement opportunities.- Data Accuracy & Compliance: Ensure HR system data integrity, confidentiality, documentation control, and compliance.- Project Support: Support HR projects, transitions, operational planning, and decision-making.Job Specifications:- Education: Bachelor’s degree in HR, Business Administration, Management, or a related field.- Experience: Up to 3 years of HR experience, including at least 2 years in HR Operations, Shared Services, or HR Administration.- HR Knowledge: Experience with onboarding, employee changes, and termination processes.- Leadership: Ability to coordinate team activities, coach colleagues, and monitor performance.- Technical Skills: Proficiency in Microsoft Office 365, especially Excel, Word, Outlook, and Teams.- Analytical Skills: Ability to validate HR data, analyze trends, and prepare reports.- Communication: Strong English communication and stakeholder management skills.- Personal Competencies: Attention to detail, problem-solving, accountability, organization, adaptability, and confidentiality.