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Inside Sales Specialist

Carestream Dental · Mumbai, Maharashtra, India

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Responsible for working with both existing customers and prospects in an assigned territory to drive business via telephone through new product demonstrations and a multitude of equipment, software, and system add-ons. While following established strategies, work closely with both management and outside sales teams to achieve and surpass established profitable annual sales goals.Essential Duties & Responsibilities: Ability to aggressively prospect (primarily via telephone) and close business in assigned product portfolio with a time-sensitive sales cycleDevelop a deep understanding of assigned software and equipment products with an overall knowledge of all aspects of Carestream Dental's solutions/productsResponsible for uncovering new prospective customers, cultivating/ maintaining customer base in assigned territory by placing outbound calls to current customers to uncover/analyze their needs and set on site product demonstrations for the outside sales team.Respond to incoming customer calls to obtain orders for various equipment, software or system add-ons and take a consultative selling approach to not only answer their questions, but look for opportunities to sell them additional products based on their needsDrive sales through eCommerce platform through customer education and demonstrationsConsistently make a targeted volume of calls each day while maintaining high talk times and overall metric ratings including quota achievement for the assigned product portfolio (60+ outbound calls/day)Play a critical role in managing all assigned customer accounts and routinely help triage their needs to the correct department or individual who can assist themRegularly help create and engage in assigned outbound call campaigns to proactively penetrate untapped customer market and seek out new businessPrepare complex pricing quotes requiring detailed knowledge of company productsManage and maintain a list of references and competitive product offeringsOccasionally work trade shows and user conferences within an assigned territoryPerform special duties as directed by managementEssential Duties and Responsibilities Sells portfolio of Carestream Dental solutions. Manages sales cycle from generating prospects, nurturing leads, conducting product demos, developing proposals and closing sales.Represents Carestream Dental as the first point of contact for customers looking for solutions. Focus on proactively calling customers, qualifying and driving inbound and outbound demand from Lead to Opportunity to Closure.Educates prospective customers on the value proposition of the solutions; overcomes customer objections, and sells against competitive products; documents activities in CRM (SFDC)Achieves monthly, quarterly, and annual sales goals by product, and grows assigned sales territory over prior yearEstablishes strong relationships with outside and inside territory teams,Maintains strong understanding of prospective customer segments, competitive products, and market trendsPrepares sales activity and tracking reportsPerforms other duties as assignedEducation and Experience: Bachelor's degreeAt least 3 years of sales experience with a consistent track record of success. Thorough experience in prospecting, qualifying opportunities, demonstrating product offerings, generating proposals, negotiating, and closing deals.Excellent communication skills with the ability to quickly build rapport both over the phone and in-personActive listening skills with the ability to qualify customers, offer appropriate solutions, and overcome objectionsDental industry experience strongly preferred