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IT Support Engineer / IT Help Desk Technician / IT Administrator

Okay Ventures · Dubai, Dubai, United Arab Emirates

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🖥️ We’re Hiring: IT Support Engineer / IT Help Desk Technician / IT Administrator🕒 Employment Type: Full-Time💼 Level: Open to All LevelsWe’re looking for a tech-savvy, proactive, and solution-oriented IT professional to join our growing team! If you enjoy troubleshooting technical issues, supporting users, and maintaining reliable IT systems, this is a great opportunity to showcase your technical skills and grow your career in the IT industry.🔧 Key ResponsibilitiesProvide technical support to employees for hardware, software, and network-related issues.Troubleshoot and resolve IT problems involving computers, printers, operating systems, and applications.Install, configure, and maintain computer systems, software, and IT equipment.Manage user accounts, access permissions, and system configurations.Monitor network connectivity and assist with basic network troubleshooting.Perform routine system maintenance, updates, and security checks.Respond to IT support requests and ensure timely issue resolution.Maintain IT inventory, equipment records, and technical documentation.Assist with data backup, system recovery, and IT security procedures.Coordinate with external vendors and service providers for technical support when required.Ensure IT systems operate efficiently and meet business requirements.💻 What We’re Looking ForBasic knowledge of computer hardware, software, and operating systems.Familiarity with Windows, Microsoft 365, and common business applications.Understanding of networking fundamentals, including LAN, Wi-Fi, DNS, and TCP/IP.Knowledge of troubleshooting methodologies and technical support procedures.Familiarity with Active Directory, user account management, or cloud-based systems is an advantage.Strong analytical and problem-solving skills.Excellent communication and customer service abilities.Ability to prioritize multiple technical support requests.Strong attention to detail and willingness to learn new technologies.Responsible, adaptable, and able to work independently or within a team.🎁 What We OfferCompetitive compensation and benefits package.Opportunities to work with modern IT systems and technologies.Technical training and professional development.Supportive and collaborative working environment.Opportunities for career advancement and technical specialization.Exposure to different IT infrastructure and business operations.🚀 Ready to Troubleshoot, Innovate & Grow?If you're passionate about technology, enjoy solving technical challenges, and love helping others stay connected and productive, we'd love to hear from you!📩 Apply Now & Become Part of Our IT Team!