IT Systems Operator (Entry Level)

At Euronet, we don't just build payment solutions — we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions. From mobile wallets and card issuing to real-time payment platforms, our products drive digital transformation in 160+ countries.Are you a motivated graduate or entry-level IT professional eager to join a leading multinational company in the payments industry? We're seeking for an IT Systems Operator who will monitor Euronet's IT systems 24/7, troubleshoot issues, and collaborate with technical teams to maintain high service standards.Your Life @EuronetAs a #Euronetter, you'll be part of a truly human-centered culture built on trust, respect, and cooperation. Your contributions will be recognized, and your growth supported through meaningful career development opportunities.Perks & Benefits That MatterCompetitive compensation packageAdditional compensation for weekend/holiday shiftsStructured Onboarding & TrainingAnnual performance-based bonusPrivate health insuranceEmployee Stock Purchase PlanTop-of-the-line tools and equipmentHybrid working modelCareer development and annual performance reviewEmployee referral bonus, wellbeing programs & volunteering activitiesOpportunity to work in a dynamic, stable, and international environmentHow You 'll Make An ImpactMonitor IT systems 24/7 using various tools. Detect issues, troubleshoot, and escalate when needed. Perform routine checks of system processes. Monitor financial transaction flows from a technical perspective. Investigate reported problems and manage incidents and service requests. Coordinate with all involved teams to resolve issues and keep ticket communication updated. Ensure compliance with Service Level Agreements (SLAs). Troubleshoot undocumented problems using experience and team support. Submit and monitor end-of-day job streams. Work closely with international card organizations (Visa, Mastercard, UPI, American Express) and their technical teams. Maintain detailed records of incidents, resolutions, and system activitiesWhat Makes You a Great FitDegree in IT or related field is neededGood general understanding of IT technologiesAdvanced knowledge of Windows operating system including Office package, standard applicationsPrevious experience in one or more of the following areas{{{{:}}}} Networking, Server environmentAbility to work in rotating shifts, including weekends/holidaysExcellent communication skills in English and Greek, both written and spokenEligibility to work in the EU full-time and permanently, without employer sponsorshipMilitary obligations fulfilled (for male candidates)Basic understanding of generative AI tools and their practical application in a business environment. This includes using AI responsibly to improve efficiency, support decision-making, generate content, analyze information, and automate routine tasks while maintaining appropriate data privacy and quality standardsWhat Will Help You ThriveAttention to detailAnalytical thinkingAdaptability to work in a fast-paced, 24/7 environmentTeam collaboration and willingness to share knowledgeAt Euronet, we are an Equal Opportunity Employer, and all qualified applicants will receive consideration of employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.