Key Account Manager
Kerry · Shanghai, China
Tailor my CV for this job — freebout the Role:This is a critical role primarily focused on developing and fostering Kerry's industry business growth in China.The position exposes to Key Account Management, Business Development, and Change Management, and requires a passion for building and motivating world-class, high-performing teams.
Main Responsibilities
Establish and maintain good relationships with decision makers and key personnel at the customers.Execute key account plans and be responsible for the growth of business.Establish and maintain a network to manage commercial, technical, quality and delivery issues between KA and the customer.Understand customer needs, customer and market insights, and strategic thinking of the business plan with the customer.Get information from customers and monitor areas to improve service level and promotion execution for customers.Network with global and regional teams to understand the company’s main approach with customers and do local penetration.Coordinating regional projects with constant communication with countries’ KAM and internal supporting team within APAC.Support the supervisor on EUM strategy executionSeek for other potential customers and business opportunities in China to support the profitability growth of Kerry China.Support the quarterly forecasting processes through proactive cooperation with the commercial team in China.Proactively monitor the payment performance of the defined customers and actively take measures in cooperation with the credit control function to ensure timely payment of customer invoicesOther responsibilities assigned by supervisor.Qualifications & Skills:Bachelor’s Degree or aboveMore than 8 years' relevant Key Account working experience for multinational customersFamiliar with commercial methodology and toolsExperience in food ingredients and flavours industry is preferredGood command of English, both in writing and speakingPrice setting and margin managementDevelops and implements new and unique solutions to improve products and processes and create competitive advantage.Experienced in communication and presentation skills and the ability to express thoughts logically and succinctlyPossesses a basic understanding of relevant scientific knowledge (Food Science, Packaging, Sensory, Nutrition, Regulatory, Quality/Micro)Understanding of Kerry’s and customers’ competitors and how to differentiate Kerry’s offerings.Inspires confidence in our customersSelf-motivated, independent in workAble to work under high pressureAbility to work with colleagues and supervisors as part of a teamActs with drive, determination and resilience