Key Account Manager - Home Appliances

Company DescriptionKanawat for Trading & Distribution is one of Egypt’s leading trading, distribution, and supply chain companies, specializing in consumer electronics and home appliances. Established in 2016, the company has built a strong reputation for operational excellence, nationwide coverage, and strategic partnerships with globally recognized brands such as Samsung, Carrier, Midea, Syinix, and Ecolite. Kanawat offers end-to-end supply chain solutions, including trading, warehousing, logistics, retail operations, and last-mile delivery, supported by advanced digital capabilities. The company also owns Armadillo, its proprietary brand, and operates authorized service centers to deliver professional after-sales support and an exceptional customer experience. Guided by a focus on innovation, strong partnerships, and customer satisfaction, Kanawat continues to shape the future of trading and distribution in Egypt.Role Description Manage key accounts across OR and Online Channels with a strategic commercial mindset. Drive home appliances sales while securing the best commercial conditions. Lead contract negotiations, commercial agreements, account settlements, and payment collections. Follow up and resolve all after-sales issues to maintain customer satisfaction. Conduct regular business meetings and market visits to identify growth opportunities. Track sell-out performance and support accounts in achieving targets. Build and maintain strong customer relationships and business networks. Identify and open new market opportunities to expand business reach. Achieve monthly targets while aligning with company standards and policies.QualificationsStrong Account Management and Key Accounts skills to build, maintain, and expand strategic relationships.Bachelor’s degree in Business, Marketing, or a related field is preferred.5 years of experience in OR Key Accounts within the home appliances industry.Customer Service skills to ensure high-quality support and responsive communication with key partners.Excellent negotiation, communication, and presentation abilities.Proficiency in MS Office and familiarity with CRM or sales management tools.