Lead Project Mgr, Project Leadership (Govt Agency)

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.Job DescriptionWe are seeking a highly experienced Lead Project Manager to oversee and deliver strategic infrastructure and cybersecurity projects of significant scale and complexity. This role requires a seasoned leader with deep technical knowledge, exceptional stakeholder management capabilities, and a proven track record of driving large-scale transformation initiatives from conception through to successful delivery.As a Lead Project Manager at NCS, you'll provide strategic direction, mentor project teams, manage key client relationships, and ensure that projects align with business objectives while delivering measurable value. You'll work closely with senior leadership, clients, partners, and cross-functional teams to deliver infrastructure and cybersecurity solutions that enable digital transformation, operational excellence, and cyber resilience.Strategic Project Leadership & DeliveryLead and oversee the delivery of large-scale, complex infrastructure and cybersecurity projects, including multi-million dollar initiatives with cross-functional teamsDevelop comprehensive project strategies, roadmaps, and execution plans aligned with organizational and client business objectivesManage end-to-end project lifecycle including initiation, planning, execution, monitoring, control, and closureOversee project scope, schedule, budget, quality, and risk management to ensure successful outcomesDrive standardization of project management methodologies, processes, and best practices across project portfoliosCoordinate with technical teams across networking, server/storage, common services, and cybersecurity domainsOversee Vulnerability Assessment and Penetration Testing (VAPT) workflows, ensuring proper scoping, execution, remediation tracking, and reportingMonitor and report project health status to senior leadership, identifying risks and implementing proactive mitigation strategiesEnsure projects are delivered on time, within budget, and meet quality standards, service level agreements, and client requirementsExecutive Stakeholder & Client ManagementServe as the primary executive point of contact for key clients and senior stakeholders throughout the project lifecycleBuild and maintain strong, strategic relationships with C-level executives, senior management, and key decision-makersConduct executive-level project reviews, governance meetings, and status updates with clients and senior leadershipManage complex stakeholder expectations and ensure alignment between project deliverables, business outcomes, and strategic goalsProvide executive-level decision support and analytical insights to enable informed strategic decisionsEscalate critical issues, security incidents, or service level variations to senior leadership with recommended solutionsRepresent NCS at client meetings, steering committees, and industry forumsTeam Leadership, Mentorship & DevelopmentLead, mentor, and develop project managers, project coordinators, and technical team membersFoster a collaborative, high-performing, and inclusive team environment that embodies NCS AEIOU valuesProvide coaching, guidance, and career development opportunities for project management professionalsEnsure team members have the necessary tools, resources, training, and support to execute project tasks effectivelyCoordinate across multiple workstreams, technical domains, and geographically dispersed teamsFacilitate communication and collaboration between internal teams, clients, and third-party partnersBuild team capability through knowledge sharing, lessons learned, and continuous improvement initiativesConduct performance reviews and provide constructive feedback to team membersGovernance, Compliance & Risk ManagementEstablish and maintain project governance frameworks, controls, and reporting mechanismsEnsure compliance with organizational governance, quality standards, regulatory requirements, and security frameworks (e.g., IM8, ISO 27001, NIST, CIS Controls, PDPA, CCoP)Maintain adherence to project management methodologies and cybersecurity best practicesMaintain accurate and comprehensive project documentation, including plans, reports, change logs, security assessments, and lessons learnedPrepare and submit executive-level project plans, progress reports, VAPT reports, and summary reports for review and approvalEnsure documentation repositories are organized, accessible, and compliant with organizational standardsIdentify, assess, and manage project risks, issues, and dependencies across portfoliosImplement quality assurance processes and continuous improvement initiativesBusiness Development & Strategic InitiativesProactively identify opportunities for service expansion, improvement, or innovation in infrastructure and cybersecurityLead proposal development and contribute to pre-sales activities for strategic infrastructure and security projectsProvide technical and commercial input to support business development and account growthDrive process improvements and introduce industry best practices to enhance project delivery efficiencyStay current with emerging infrastructure technologies, cybersecurity trends, threat landscapes, and industry developmentsContribute to the development of NCS service offerings, methodologies, and intellectual propertySupport organizational transformation initiatives and strategic change programsQualificationsMinimum 10 years of IT project management experience, with at least 3–5 years in a lead, senior, or management capacityExtensive hands-on experience managing large-scale, complex infrastructure and cybersecurity projects involving:Networking (routers, switches, firewalls, load balancers, VPN, LAN/WAN, network security, SD-WAN)Servers (Windows Server, Linux/Unix, Active Directory, virtualization platforms, hypervisors)Storage (SAN, NAS, backup and recovery solutions, disaster recovery)Common Services (DNS, DHCP, monitoring tools, patch management, identity and access management)Cybersecurity Products (firewalls, intrusion detection/prevention systems, endpoint protection, SIEM, SOAR, threat intelligence platforms, WAF, IAM/PAM solutions, encryption, PKI, DLP, email security)VAPT Workflow (scoping, execution, vulnerability remediation tracking, reporting, retesting, and compliance validation)Proven track record of successfully delivering multi-million dollar, multi-workstream infrastructure and security transformation projectsDemonstrated expertise in managing projects in enterprise, government, regulated, or public sector environmentsExperience managing IT contracts and complex implementation projects in both legacy and cloud managed service environmentsStrong project financial management experience with direct P&L impact and budget accountabilityExperience in project initiation, continuity, recovery efforts, and urgent intervention scenariosBackground in implementing centralized project governance and corporate strategy alignmentTechnical KnowledgeDeep understanding of infrastructure technologies, enterprise architecture, and deployment methodologiesComprehensive knowledge of cybersecurity principles, security architecture, and security testing methodologiesExtensive hands-on experience with VAPT processes, including vulnerability scanning, penetration testing, and remediation workflowsIn-depth familiarity with security frameworks and standards (IM8, ISO/IEC 27001, NIST CSF, CIS Controls, PDPA, CCoP, Singapore public sector security requirements)Knowledge of security hardening, vulnerability management, risk assessment, and threat modeling practicesStrong understanding of cloud security, hybrid IT environments, modern security design principles, and zero-trust architectureFamiliarity with Software Development Lifecycle (SDLC), DevSecOps, and IT service management practicesKnowledge of cloud infrastructure platforms (AWS, Azure, GCP) and containerization security (Docker, Kubernetes)Understanding of enterprise security architectures, network segmentation, and defense-in-depth strategiesQualifications & CertificationsProject Management Professional (PMP) certification is requiredPRINCE2, Agile/Scrum Master, or ITIL (v3 or above) certifications are highly advantageousCybersecurity certifications such as CISSP, CISM, CISA, CEH, or equivalent are highly desirableAdditional certifications in cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect) or infrastructure (ITIL, TOGAF) are valuedSkills & CompetenciesExceptional organizational, analytical, and strategic problem-solving skillsOutstanding leadership, communication, negotiation, and interpersonal abilitiesProven ability to influence and engage effectively with senior leadership, C-level executives, and executive stakeholdersStrong stakeholder management and relationship-building skills across sales, delivery, and operationsAbility to work under pressure, manage multiple priorities, and meet tight deadlines in dynamic environmentsSelf-motivated with a positive "can-do" attitude and a focus on delivering exceptional resultsStrategic thinking and business acumen with ability to align projects to organizational goals and client objectivesProficient in project management software and tools such as Microsoft Project, Jira, Confluence, Asana, Monday.com, or equivalent platformsAdvanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Power BIExcellent presentation, communication, and executive reporting capabilitiesStrong persuasive techniques and ability to lead, develop, and maintain respectful and trusting relationshipsExtremely well-organized and comfortable coordinating multiple tasks on tight schedulesProficient in written and spoken EnglishAdditional InformationWe are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.Together, we make the extraordinary happen.Learn more about us at ncs.co and visit our LinkedIn career site.Scam AlertWe are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg/ @ncs.co and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.