Microsoft 365 Technical Lead / SharePoint & Power Platform Lead

Role: Microsoft 365 Technical Lead / SharePoint & Power Platform Lead Location: Vancouver, BC – Day 1 Onsite Job DescriptionThe person will be responsible for leading Microsoft 365 collaboration solutions across SharePoint Online, Power Platform and Copilot Studio. The role requires strong technical leadership, hands-on SharePoint Online administration/development, Power Apps and Power Automate delivery, Copilot Studio agent enablement, governance, integrations, production support, documentation and team mentoring.Key Accountabilities

• Lead end-to-end technical delivery and support for SharePoint Online, Microsoft 365 collaboration, Power Platform and Copilot Studio based solutions.
• Work with business users, analysts, architects and application owners to understand requirements and translate them into solution designs, technical tasks and delivery plans.
• Design and implement SharePoint Online sites, hub sites, lists, libraries, pages, content types, metadata, search, permissions, site lifecycle, retention and governance patterns.
• Lead development of SPFx web parts/extensions, reusable components and integrations using TypeScript, React, JavaScript, REST APIs, Microsoft Graph and approved development standards.
• Configure and deliver Power Platform solutions using Power Apps, Power Automate, connectors, approvals, forms, workflow automation and Power Platform environment governance as applicable.
• Build, configure and support Copilot Studio agents grounded in SharePoint knowledge sources, including SharePoint sites/lists, authentication, permission-aware content access and deployment support.
• Support Microsoft 365 Copilot and Copilot Studio adoption use cases including self-help agents, FAQ automation, knowledge retrieval and standard provisioning guidance where in scope.
• Provide technical leadership for migrations, modernization, legacy component remediation, InfoPath/SharePoint Designer replacement, workflow conversion and Power Platform monitoring.
• Troubleshoot SharePoint Online, Power Platform, SPFx, Graph API, permissions, workflow, connector, Copilot Studio agent and Microsoft 365 integration issues.
• Review code/configuration, guide developers, perform peer reviews, validate security/access controls and ensure solutions follow governance and release management standards.
• Prepare technical design documents, SOPs, runbooks, deployment guides, release notes, knowledge articles, support handover documents and operational dashboards.
• Participate in incident, problem, service request, change, release and knowledge management processes and drive continuous improvement for collaboration services.Experience Required
• Good communication skills with ability to interact with business users, customer stakeholders, architects, service owners, technical teams and support teams.
• Minimum 10-15 years of IT experience with strong hands-on experience in SharePoint Online, Microsoft 365 collaboration and Power Platform implementation/support.
• Strong SharePoint Online experience including site architecture, information architecture, permissions, governance, search, metadata, content types, lists, libraries and lifecycle management.
• Hands-on experience in SPFx development using React, TypeScript, JavaScript, HTML5, CSS3, REST APIs, Microsoft Graph and modern development practices.
• Experience with Power Apps, Power Automate, connectors, approvals, workflow automation and Power Platform solution lifecycle management.
• Experience with Copilot Studio agent configuration, SharePoint knowledge grounding, publishing/deployment support, testing, responsible AI/governance controls and user adoption support is preferred.
• Experience with SharePoint migration, modernization, workflow conversion, Power Platform monitoring and Microsoft 365 application support is preferred.
• Knowledge of Microsoft 365 security, compliance, sensitivity labels, data loss prevention, access management and permission-based content access is preferred.
• Experience with Azure DevOps/GitHub, source control, CI/CD awareness, release management and support documentation.
• Experience in utility, regulated enterprise, SaaS governance or managed services environments is preferred.
• Ability to lead technical resources, assign tasks, perform peer reviews, support estimates and deliver work as per agreed timelines.Technical Skills
• SharePoint Online, Microsoft 365, SharePoint administration, site architecture, hub sites, lists, libraries, pages, metadata, content types, search and permissions.
• SharePoint Framework (SPFx), React, TypeScript, JavaScript, HTML5, CSS3, REST APIs, Microsoft Graph and PnP PowerShell.
• Power Platform: Power Apps, Power Automate, Dataverse awareness, connectors, approvals, forms, workflow automation and environment governance.
• Copilot Studio: agent creation/configuration, SharePoint knowledge sources, authentication awareness, topic/action design, publishing/testing and operational support.
• Microsoft 365 Copilot and SharePoint agents awareness, permission-aware knowledge retrieval, user adoption and self-help automation patterns.
• Power Platform ALM, solution packaging, environment strategy, governance, DLP policy awareness and monitoring/reporting concepts.
• Azure DevOps/GitHub, source control, branching, peer reviews, release management, deployment validation and technical documentation.
• Microsoft 365 security and compliance: permissions, sensitivity labels, DLP awareness, audit support and secure handling of client data.
• ITIL based incident, problem, service request, change, release and knowledge management processes.
• Basic understanding of Azure services, Entra ID, app registrations, API permissions and integration troubleshooting.