Officer - Telesales (Insurance) (Arabic Speaker)

Key Responsibilities

• Handle inbound and outbound sales calls to promote products and services.
• Promote, sell, and cross-sell Motor, Medical, and Non-Motor Takaful products and services.
• Provide accurate information on Takaful products and services and tailored solutions to customers.
• Maintain high standards of customer service, call quality, and adherence to approved scripts and procedures.
• Follow up on leads and convert opportunities into new business.Success ProfileEducation
• Bachelor's Degree in Business Administration, Insurance, Finance, or a related field is preferred.Experience1–2 years of experience in a call center or telesales environment.Previous sales experience is preferredTechnical Competencies
• Sound knowledge of Motor or Non-Motor Takaful products, coverage, benefits, and eligibility requirements.
• Proficiency in Microsoft Office applications.Behavioural Competencies & Drivers
• Strong communication, negotiation, and relationship-building skills with a customer-focused approach.
• Results-oriented mindset with the ability to identify opportunities, convert leads, and achieve sales targets.
• Integrity, accountability, resilience, and a commitment to delivering high-quality service and continuous improvement.